IT Engineer - WFOX/WJAX TV
About The Position
WFOX/WJAX TV Jacksonville is looking for an IT Engineer to provide IT support for computers, servers, and software, assist with network connectivity and IP-based systems, troubleshoot hardware and software issues, and help maintain data storage, backups, and system security. The role also involves designing, configuring, and maintaining IT and Broadcast Server Systems, supporting television broadcast and production equipment, assisting with live broadcasts, monitoring systems, performing maintenance, and documenting technical processes. Collaboration with production, engineering, and IT teams is key, as is clear communication with non-technical staff and coordination with vendors. The position requires on-call or after-hours support as needed for broadcasts.
Requirements
- An associates degree or training in Broadcast Engineering, Electronics, Information Technology, or a related field, or equivalent work experience
- Basic knowledge of computer systems, networking, and troubleshooting
- Strong organizational and communication skills
- Ability to work independently and as part of a team
- Ability to lift and move broadcast or IT equipment
- Willingness to work flexible hours, including evenings or weekends as needed
- Comfortable working in studio, control room, and office environments
- Onsite essential role
Nice To Haves
- Bachelor’s degree in engineering or information systems preferred
- Familiarity with IP-based broadcast or production systems
- 2+ years’ experience working with television production or broadcast environments
- Relevant technical certifications (broadcast or IT-related)
- Experience supporting live events or time-sensitive operations
Responsibilities
- Provide IT support for computers, servers, and software used by staff
- Assist with network connectivity and IP-based systems used in production and broadcasting.
- Troubleshoot hardware and software issues and provide user support as needed
- Help maintain data storage, backups, and system security practices
- Design, configure and maintain IT and Broadcast Server Systems
- Support the setup, operation, and maintenance of television broadcast and production equipment
- Assist with live broadcasts and recorded productions to ensure reliable on-air performance
- Monitor equipment and systems to identify and resolve technical issues
- Perform routine maintenance and assist with equipment upgrades
- Help document technical processes and workflows
- Work closely with production, engineering, and IT teams to support daily operations
- Communicate technical issues clearly to non-technical staff
- Coordinate with vendors and service providers when necessary
- Participate in on-call or after-hours support as required for broadcasts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
