IT Engineer, Privileged Access Management (PAM)

ArchWell Health • Nashville, TN

2d

About The Position

The Privileged Access Management (PAM) Engineer reports to the Information Security Manager and is responsible for designing, implementing, and operating enterprise PAM capabilities using Microsoft Security technologies and related platforms. This role secures privileged identities and access to critical systems, enforces least‑privilege and Zero Trust principles, and supports regulatory and audit requirements. The PAM Engineer collaborates closely with IAM, Security Operations, Infrastructure, and Application teams to reduce organizational risk while maintaining a secure and user‑friendly access model. The role may support security operations and incident response activities when privileged access is involved.

Requirements

• Hands‑on experience with Microsoft Entra ID, Privileged Identity Management (PIM), Conditional Access, and Microsoft Defender products
• Strong understanding of privileged access models, least‑privilege principles, and Zero Trust security architecture
• Experience managing identities and access within Microsoft 365 and Azure environments
• Experience with Windows platforms, Active Directory, and authentication/authorization concepts
• Scripting or automation experience (PowerShell preferred)
• Familiarity with SIEM/XDR platforms (Microsoft Sentinel and Defender XDR preferred)
• Technical documentation and runbook development skills
• Strong communication skills with the ability to explain technical concepts to non‑technical audiences
• Proven ability to collaborate across security, IT, and business teams
• Strong analytical, troubleshooting, and problem‑solving skills
• Ability to operate effectively in fast‑paced and regulated environments
• Continuous‑learning mindset with adaptability to evolving security technologies
• Bachelor’s degree in computer science, Information Technology, or a related field preferred
• 3+ years of experience in Microsoft Windows and Microsoft 365 environments with direct responsibility for identity or security controls
• 2+ years of hands‑on experience with Microsoft Azure, Entra ID, Defender, and Purview portals
• Experience supporting hybrid (cloud and on‑premises) environments
• Experience with application authentication (IdP) and authorization (IdM) concepts
• Experience working across multiple concurrent projects in a dynamic environment

Nice To Haves

• Microsoft Certified: Identity and Access Administrator Associate
• Microsoft Certified: Security Operations Analyst Associate
• CISSP or equivalent security certification
• Additional Microsoft Security certifications
• Experience with IAM, Active Directory, Windows Server, SQL Server, or networking fundamentals (DNS, DHCP, LAN/WAN)

Responsibilities

• Design, implement, and maintain PAM solutions across cloud and hybrid environments using Microsoft Entra ID, Privileged Identity Management (PIM), Conditional Access, and related Microsoft security tooling
• Onboard and manage privileged user, service, and application accounts, including credential vaulting, rotation, and lifecycle management
• Configure and maintain Just‑In‑Time (JIT) access and privileged role workflows
• Ensure all in‑scope systems, applications, vendors, and integrations are protected by PAM controls
• Ensure availability, reliability, and security of PAM platforms and services
• Monitor PAM‑related alerts and logs using Microsoft Sentinel and Defender XDR
• Support investigation and response to incidents involving privileged account misuse or compromise
• Collaborate with Security Operations and MSSPs to enhance PAM monitoring and detection use cases
• Support periodic access reviews and privileged role attestations
• Maintain PAM documentation, standards, runbooks, and operational procedures
• Provide input to security policies, standards, and annual review processes under the guidance of IT and Security leadership
• Support audits and compliance reporting related to privileged access
• Integrate PAM controls with IAM, endpoint, cloud, SIEM, and application platforms
• Partner with application owners and business stakeholders to define privileged access roles and requirements
• Provide technical guidance and training to stakeholders on PAM processes and best practices
• Develop automation and scripting for PAM account management, reporting, and operational efficiency
• Track PAM KPIs and apply metric driven improvements to reduce risk and operational friction
• Evaluate emerging Microsoft security features and recommend roadmap enhancements

Benefits

• Equal opportunity employer

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level