IT Engineer - Networking

SHI International Corp.•Somerset, NJ

2d•$70,000 - $125,000•Hybrid

About The Position

The IT Engineer – Networking (DDI: DNS, DHCP, IPAM) is responsible for the design, engineering, operation, and continuous improvement of enterprise network foundational services, including DNS, DHCP, and IP Address Management (IPAM). This role ensures these services are secure, resilient, scalable, and globally consistent, supporting enterprise users, applications, data centers, cloud connectivity, and branch locations. The engineer collaborates closely with Network Engineering, Security Engineering, Systems, Cloud, and Service Management teams to deliver highly available DDI services while supporting modernization efforts, operational maturity, and overall service reliability.

Requirements

Ability to simplify and effectively communicate complex problems to stakeholders across various functions and levels.
Expertise in leveraging cloud-based platforms and services to build, deploy, and manage applications and data on the internet
Experience in managing and maintaining computer systems and networks to ensure optimal performance and security.
Familiarity with tools such as Puppet, KernelCare, Tenable, and/or Tanium for automating and managing cloud environments.
Understanding of directory services such as Active Directory and LDAP for efficient user and resource management.
Ability to implement and manage DevOps practices, including continuous integration, continuous delivery, infrastructure as code, and monitoring to enhance the collaboration between development and operations teams preferred
Completed Bachelor's Degree in Computer Science or a related field, or relevant work experience required
CCNA certification is required upon hire, or must be obtained within six months of starting the role.
5+ years of experience supporting enterprise networking environments, with hands-on experience in DNS, DHCP, and/or IPAM.

Nice To Haves

CCNP or equivalent advanced networking certification
Experience designing and supporting enterprise-scale DDI architectures.
Familiarity with automation and scripting (e.g., PowerShell, Python, APIs) to improve operational efficiency.
Experience contributing to platform standardization, service catalogs, or reference architectures.
Experience supporting hybrid environments across on-premises, data center, and cloud-connected networks.

Responsibilities

Design, implement, and operate enterprise DNS services, including internal name resolution, zone management, resiliency, and troubleshooting.
Design, implement, and operate DHCP services, including scope architecture, lease policies, option configuration, and client impact coordination.
Administer and continuously improve IP Address Management (IPAM) practices, including address planning, allocation processes, reclamation, and data accuracy.
Develop and maintain reference architectures, standards, and best practices for DNS, DHCP, and IPAM to ensure global consistency and reduce technical debt.
Ensure DDI services integrate effectively with enterprise networking, security controls, and identity-dependent services.
Provide Level 3 support for DDI-related incidents and complex issues, including structured troubleshooting and root cause analysis.
Support non-incident service requests using established ITSM processes (e.g., ServiceNow), ensuring traceability, documentation, and predictable delivery.
Participate in on-call or escalation rotations as required to maintain service reliability.
Coordinate with regional teams and external support providers for escalations as needed.
Engineer DDI services to meet enterprise availability, resiliency, and performance expectations.
Partner with monitoring and operations teams to ensure proper alerting, logging, and visibility across DNS, DHCP, and IPAM services.
Proactively identify reliability risks and implement corrective or preventative improvements.
Contribute to enterprise initiatives focused on improving DDI maturity, scalability, and operational efficiency.
Support evaluation, planning, implementation, and transition activities for DDI enhancements and new capabilities.
Assist with operational readiness activities, including documentation, training, and knowledge transfer.
Create and maintain high-quality documentation, including architecture diagrams, standards, runbooks, SOPs, and troubleshooting guides.
Ensure documentation aligns with enterprise architecture, security, and operational standards.