IT Engineer III

Cleerly•Denver, CO

2d•Hybrid

About The Position

Cleerly is revolutionizing heart disease diagnosis and treatment through AI-driven precision diagnostics. We are a rapidly growing healthcare company, founded in 2017, with significant Series C funding. Our mission is to prevent heart attacks by providing a new standard of care for heart disease. Our technology quantifies and characterizes atherosclerosis, going beyond traditional measures. We are a mostly remote company with offices in Denver, New York, Dallas, and Lisbon. We utilize a variety of digital collaboration tools including Google Workspace, Slack, Confluence/Jira, and Zoom. Travel may be required for team meetings and projects. Cleerly is committed to delivering safe and effective medical software, adhering to regulatory requirements and continuously improving our products and processes.

Requirements

8+ years of professional experience in Enterprise IT, with a history of owning and evolving core infrastructure.
Expertise in managing macOS and Windows environments, including the implementation of MDM solutions (e.g., Jamf, Kandji, or ManageEngine).
Deep proficiency with Identity & Access Management (IAM) platforms like Okta, including familiarity with authentication protocols such as OIDC and OAuth2.
Demonstrated ability to manage secure networking infrastructure (firewalls, switches, wireless technology) and endpoint protection services.
Strong analytical skills with a data-driven approach to IT management, including reporting on budget utilization, hardware lifecycle, and service metrics.
Experience collaborating with cross-functional teams (e.g., InfoSec, HR) to ensure security and compliance posture (e.g., VPN, SASE, CASB).
Excellent communication skills with the ability to convey complex technical concepts to non-technical stakeholders.
A track record of mentoring team members and providing strategic technical guidance.
Experience tracking requests using ticketing systems such as JIRA.
Extensive experience with owning and managing Google Workspace, including user administration, security configurations, and group policies.
Previous experience working within a startup environment.
Strong experience with documentation and technical writing, including the ability to hold teams accountable for the development and maintenance of technical documentation.
Ability to work from our Denver office at least 2 days per week.

Nice To Haves

Previous experience within digital health
Expertise in Data Loss Prevention software and services
Prior ownership and management of JIRA
Demonstrable previous ownership of IT budgeting and forecasting

Responsibilities

Design, deploy, and maintain robust office networking and automated endpoint management systems to ensure secure and efficient device deployment.
Own the IT service desk lifecycle, streamlining request management and resolution protocols to provide high-velocity support.
Oversee end-to-end hardware lifecycle management, including procurement, inventory tracking, regular maintenance, and onboarding/offboarding workflows.
Assist in development of the IT roadmap, including forecasting software/hardware budgets and coordinating large-scale technology upgrades.
Partner with InfoSec to participate in compliance audits, gather evidence, and implement zero-trust access mechanisms (e.g., SASE, VPN).
Proactively identify process bottlenecks and architect scalable, sustainable solutions that support the company's growth trajectory.
Independently create project plans, establish clear timelines, and manage deliverables based on team bandwidth and capacity to ensure successful execution of IT initiatives.