IT Engineer – GEP Smart Product Support

AP Recruiters & Associates•Juno Beach, FL

28d•Onsite

About The Position

Our client, a leading energy infrastructure organization, is seeking a Senior IT Engineer – GEP Smart Product Support to support a large-scale Source-to-Pay transformation initiative. This role will focus on production support, system integration, and continuous improvement across a complex dual-system procurement environment integrating GEP Smart and SAP S/4HANA . The ideal candidate will bring deep expertise in procurement technologies, strong troubleshooting capabilities across integrated systems, and experience working within enterprise-scale transformation programs.

Requirements

3–5+ years of hands-on experience with GEP Smart , including: Materials Procurement, Services Procurement, Source-to-Contract, Spend Analytics
Experience supporting GEP in a hybrid procurement ecosystem integrated with SAP
Strong knowledge of: Service PO and Service Confirmation workflows, Financial data flow between GEP and SAP
Hands-on experience with integration tools: GEP Click, SAP Process Orchestration (or similar middleware)
Experience supporting master data integrations across enterprise systems
Familiarity with ticketing and backlog tools such as Jira or ServiceNow

Nice To Haves

Experience in the energy or utilities industry
Experience working in Agile or SAFe environments
Exposure to large-scale digital transformation programs

Responsibilities

Provide production support and resolve incidents within the GEP Smart platform, including: Service Purchase Orders (POs), Service Confirmations, Vendor catalogs, Approval workflows, User access issues
Troubleshoot and resolve cross-system integration issues between GEP Smart and SAP S/4HANA using middleware tools such as GEP Click and SAP Process Orchestration (PO)
Support Contract Lifecycle Management (CLM) processes, including: Contract creation, approvals, amendments, and renewals, Migration of legacy contracts from SAP SRM to GEP Smart
Collaborate with SAP functional teams to resolve transaction failures impacting: Invoice processing, Financial reconciliation
Monitor and support master data integrations between GEP and SAP, including: Supplier data, Material and service masters, Cost centers and organizational structures
Identify recurring issues and implement preventive solutions to improve system stability
Support business unit-specific configurations such as: Approval hierarchies, Notifications, Roles and permissions
Participate in testing cycles including: System Integration Testing (SIT), User Acceptance Testing (UAT), Regression testing
Validate GEP Spend Analytics data across business units
Collaborate with Agile teams, including Scrum Masters and workstream leads, to manage backlog and participate in sprint ceremonies