IT Engineer 2

Pacific Northwest National LaboratoryRichland, WA

About The Position

At PNNL, our core capabilities are divided among major departments that we refer to as Directorates within the Lab, focused on a specific area of scientific research or other function, with its own leadership team and dedicated budget. Our directorates related to Mission Support & Operations include Office of General Counsel, Business Services, Communications and External Engagement, Operational Systems, Communications and Information Technology, and Performance Management. At PNNL, our Computing and Information Technology organization is redefining how we work and innovate by reimagining the digital workplace. We empower research and streamline operations—making both faster, smarter, and more efficient—so our professionals can tackle some of the world's toughest challenges in science, energy, and national security. Our experts in AI, cybersecurity, design, and engineering work side by side, using real-time insights and human-centered design to break down barriers. Ready to make your mark on tomorrow? Come work with us. In support of PNNL's mission, Digital Platforms collaborates closely with our business and technology partners to build and maintain innovative software solutions and robust data and analytics capabilities. We aim to be a strategic partner in delivering cutting-edge enterprise solutions that drive innovation and improve the way our staff work across the PNNL digital workplace. Our forward-thinking, agile teams leverage cloud technologies, DevSecOps, and AI to modernize existing platforms and assist in the creation of novel solutions. By integrating commercial products, custom-developed and low-code solutions, we ensure our digital platforms are ready for the challenges and opportunities of tomorrow.

Requirements

  • BS/BA and 2 years of relevant experience -OR- MS/MA -OR- PhD
  • U.S. Citizenship
  • Ability to obtain and maintain a federal security clearance.
  • Must be able to demonstrate non-use of illegal drugs, including marijuana, for the 12 consecutive months preceding completion of the requisite Questionnaire for National Security Positions (QNSP).
  • Must pass a drug test prior to commencing employment.
  • Must successfully complete the applicable tier of federal background investigation post hire and receive a favorable federal adjudication.
  • Must disclose any affiliation with the government of a country DOE has identified as a “country of risk” and recuse yourself of that affiliation or receive approval from DOE and Battelle prior to your first day of employment.

Nice To Haves

  • Experience working in a complex, user experience focused Enterprise environment at scale.
  • Experience managing Microsoft Gold Image Windows desktop environments and vulnerability management including Tenable integration.
  • Nutanix AHV configuration and Implementation experience in air gapped environments.
  • Horizon / Omnissa virtualization implementation experience within isolated environments.
  • DISA STIG implementation and review validation monitoring as well as experience with Open RMF tools for status evaluations of compliance measures.
  • Demonstrated ability to self-direct, prioritize, and manage multiple tasks and priorities.
  • Strong interpersonal skills with ability to collaborate effectively in cross-functional teams.
  • Demonstrated ability to solve challenging technical problems with innovative solutions.
  • Customer service oriented and approachable.
  • Experience in one or more languages: PowerShell, Bash, Python or other languages to run tasks, perform actions, and automate procedures.
  • Knowledgeable of commercial Cloud environments such as Amazon AWS, Microsoft Azure and Microsoft O365.
  • Exceptional communicator with both technical and nontechnical audiences.

Responsibilities

  • Applies engineering and technical principles to the design and development of computer networks, cyber security infrastructure, telecommunications, information technology systems and tools, and database systems.
  • Analyzes, installs, integrates, modifies, and supports all associated systems, networks, software, and databases.
  • Plans and conducts projects after analysis of functional and operational requirements.
  • May consult with and lead cross-functional teams.
  • Develop and maintain Enterprise level configuration management systems for Windows environments.
  • Engineer, test, deploy, and manage client images and provisioning for Windows VDI deployments.
  • A focus on automation, including advanced scripting at scale.
  • Apply and implement STIG policies required through NNSA oversight and familiar with SCAP and STIG review toolsets.
  • Provide engineering expertise and escalation for technical support teams.
  • Develop and assess innovative solutions for business-driven projects and initiatives.
  • Develop and implement collaborative and cloud approach thinking to applications and data leveraging future integrations with cloud services in an air gapped and virtualized environment.
  • Troubleshoot, research, and resolve complex technical issues.
  • Write procedures and documentation for processes to aid in troubleshooting and review.
  • Participate in peer reviews by sharing your work and providing feedback to others while also working well in team environments to achieve shared common goals.
  • As necessary, perform other duties as required.

Benefits

  • health insurance
  • flexible work schedules
  • medical insurance
  • dental insurance
  • vision insurance
  • robust telehealth care options
  • several mental health benefits
  • free wellness coaching
  • health savings account
  • flexible spending accounts
  • basic life insurance
  • disability insurance
  • employee assistance program
  • business travel insurance
  • tuition assistance
  • relocation
  • backup childcare
  • legal benefits
  • supplemental parental bonding leave
  • surrogacy and adoption assistance
  • fertility support
  • company-funded pension plan
  • 401 (k) savings plan with company match
  • 120 vacation hours per year
  • ten paid holidays per year
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