IT EMR Specialist
About The Position
The EMR Specialist serves as the primary point of contact for the organization’s Electronic Medical Record (EMR) system. Reporting to the Director of Information Technology, this role is responsible for the optimization, analysis, and ongoing support of the EMR platform to ensure it aligns with clinical workflows, operational needs, and regulatory requirements. This position works closely with clinical, operational, and administrative teams to drive efficient workflows, support data integrity, and ensure compliance with FQHC standards, including UDS, eCQMs, and HRSA requirements. The EMR Specialist acts as a key liaison between end users, IT leadership, and EMR vendors. Schedule Flexible, may require some evening and weekends
Requirements
- Proficiency in Microsoft Office Applications
- Strong attention to detail
- Adept in verbal and written communication
- Excellent Communication Skills
- Excellent Customer Service Skills
- Ability to work as a team player and work independently
- Reliable transportation
- Must be able to travel from facility to facility
- This position requires 10 % travel outside the local area.
- BS in Computer Science or related field preferred
- 2–5+ years of experience supporting an EMR/EHR system
- Experience supporting a healthcare EMR platform required
- Commitment to goals and philosophy of Northeast Community Clinic
- Valid State Identification
Nice To Haves
- Experience in an FQHC or community health setting preferred
Responsibilities
- EMR System Administration (Application Layer)
- Lead functional testing, validation, and coordination of system upgrades, patches, and enhancements
- Maintain system documentation, standards, and change management processes
- Collaborate with IT and System Administration teams to ensure proper system configuration and access controls
- Clinical Workflow Optimization
- Partner with clinical leadership and Super Users to evaluate and improve workflows, translating operational needs into standardized EMR solutions
- Ensure standardization of templates and workflows across departments and sites
- Identify opportunities to improve efficiency, usability, and provider satisfaction
- Reporting & Regulatory Compliance
- Support UDS, eCQMs, HRSA, and other regulatory reporting requirements
- Develop and maintain reports, dashboards, and data validation processes
- Ensure accurate data capture to support compliance, quality initiatives, and value-based care programs
- Assist with audits, quality reviews, and performance tracking
- Training & End-User Support
- Provide onboarding and ongoing EMR training for clinical and administrative staff
- Serve as an escalation point for advanced EMR-related issues
- Partner with departmental Super Users to drive adoption and continuous improvement
- Develop training materials, workflows, and standard operating procedures
- Vendor & Project Coordination
- Serve as the primary liaison with EMR vendors for application-related issues, workflow optimization, and system functionality
- Collaborate with IT and System Administration teams on implementations, upgrades, and integrations, providing application and workflow expertise
- Coordinate testing, validation, and deployment of new features and enhancements
- Data Quality & Performance Improvement
- Monitor data integrity and troubleshoot discrepancies
- Support population health initiatives, registries, and care gap tracking
- Recommend improvements to enhance reporting accuracy and operational performance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
11-50 employees
