IT Eligibility Project Management Advisor - Express Scripts - Remote

The Cigna Group

1d • Remote

About The Position

The IT Project Management Advisor supports the Consumer Driven Health (CDH) Operations Product Line. This role is primarily responsible for building strategy, defining requirements, and driving execution for the implementation of client/vendor projects. This includes managing all aspects of project delivery, roadmap development, research, data analysis, testing, and ensuring customer/stakeholder satisfaction. The role involves working with a team of IT Project Management Advisors and Sr. Advisors within the CDH Services organization, which acts as a hub for the integrated accumulator ecosystem between Express Scripts, Cigna, Health Plan clients, and third-party medical benefit providers. The aim is to be a Subject Matter Expert (SME) on the product and relevant processes, influence standards and best practices, and improve overall efficiency and effectiveness. The ideal candidate should be able to solve complex problems, communicate effectively, and utilize technical skills along with business acumen. The candidate should be self-driven, agile in learning new tools/processes, and act as a trusted collaborative advisor throughout project implementation. This role offers a significant opportunity to be client/vendor facing and impact customer outcomes.

Requirements

• High school diploma
• 5+ years of experience in data exchange/management or IT project management
• 5+ years of experience in a client/vendor facing role
• Experience with JCL, test environment management, execution of load jobs and Mainframe/Rumba/TSO
• Broad business knowledge of the health care services industry
• Understanding of business metrics and the ability to translate company/departmental goals and objectives into individual performance goals
• Strong presentation skills, and ability to communicate effectively at all levels, including training delivery
• Strong problem solving skills, including ability to collect, analyze, and offer relevant insights from data for a senior leadership audience
• Ability to understand complex needs of stakeholders at all levels of the organization in order to drive solutions
• Ability to handle competing priorities and display strong collaboration skills and team work

Nice To Haves

• Bachelor’s degree in computer science, business, or related discipline
• Ability to flex seamlessly between high-level strategic work and detailed execution of complex initiatives
• Innovative mindset that will challenge the status quo
• Demonstrate passion around customer focus and improving processes that impact customer satisfaction
• Proven ability to develop strong working relationships and establish a high level of credibility across functional lines of business, IT, and Leadership at all levels
• Strategic mindset & enterprise thinker

Responsibilities

• Provide expert content/professional leadership on complex IT Project Management assignments/projects
• Responsible for managing, directing and planning several projects simultaneously
• Responsible for coordinating, scheduling and assigning project tasks, team building, and maintaining working relationships with client functional areas outside of IT
• Apply project management methodologies and reporting techniques to indicate project status
• Identify, evaluate and formulate detailed project plan, tracks milestones and schedules; negotiate and modify schedules as well as resources required to meet project objectives
• Evaluate and report progress in terms of quality and performance metrics common to IT projects
• Work with client departments to coordinate systems testing, installation, training and support
• Keep informed of technical and operational advances
• Exercise considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives
• Use deep professional knowledge and acumen to advise functional leaders
• Focus on providing thought leadership within IT Project Management including projects which require understanding of the larger organization

Benefits

• Internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload if working at home occasionally or permanently.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED