IT Disaster Recovery Manager
About The Position
The IT Disaster Recovery Manager is responsible for developing, governing, and continuously improving the enterprise Disaster Recovery (DR) and technology resilience program across retail stores, distribution centers, corporate offices, data centers, cloud platforms, and critical third-party providers. This strategic leadership role ensures the organization's ability to recover critical business operations following cyber incidents, technology failures, natural disasters, supply chain disruptions, or other business interruptions. The role partners closely with Cybersecurity, Infrastructure, Application Development, Store Operations, Supply Chain, Finance, and Executive Leadership to establish a mature resiliency program aligned with business objectives.
Requirements
- 8–12+ years in Disaster Recovery, Infrastructure, Cybersecurity, Business Continuity, or Technology Operations.
- Experience supporting large-scale retail environments (1,000+ stores preferred).
- Experience with cloud environments (Azure, AWS).
- Strong knowledge of backup, recovery, and business continuity methodologies.
- Experience leading enterprise-wide DR testing.
- Retail-Specific DR Experience including: Store Operations, Supply Chain & Distribution, E-Commerce, Corporate Functions.
- Exceptional crisis management, communication, and cross-functional leadership abilities.
Nice To Haves
- Certified Business Continuity Professional (CBCP)
- Certified Information Systems Security Professional (CISSP)
- Certified Information Security Manager (CISM)
- Disaster Recovery Institute International Certification
- Project Management Professional (PMP)
Responsibilities
- Develop and execute the enterprise Disaster Recovery and Technology Resilience strategy.
- Establish DR governance, policies, standards, and recovery frameworks.
- Define and maintain recovery objectives (RTOs and RPOs) for all critical business services.
- Present program maturity, risks, and readiness metrics to executive leadership and governance committees.
- Align DR capabilities with business continuity, cyber resilience, and operational risk programs.
- Maintain enterprise-wide disaster recovery plans for: Retail stores, Distribution centers, Corporate Offices, Data centers, Cloud environments (Azure/AWS), Critical SaaS applications.
- Ensure recovery plans remain current and tested.
- Establish recovery tiers and service prioritization for business-critical applications.
- Lead annual and quarterly DR exercises.
- Conduct: Tabletop exercises, Technical Failover tests, Cyber recovery simulations, Executive crisis exercises.
- Validate recovery capabilities against business requirements.
- Drive remediation of identified gaps.
- Partner with Security Operations and Incident Response teams to support cyber recovery planning.
- Develop ransomware recovery and clean-room recovery procedures.
- Validate backup integrity and immutable backup strategies.
- Support crisis management during significant cyber incidents.
- Partner with infrastructure teams to ensure: High availability architecture, Data replication strategies, Backup and recovery solutions, Multi-region cloud resilience.
- Evaluate disaster recovery readiness for new technology deployments.
- Assess disaster recovery capabilities of critical vendors and service providers.
- Incorporate resilience requirements into contracts and vendor governance processes.
- Support third-party risk management assessments.
- Support compliance initiatives including: PCI DSS, SOX, NIST CSF, ISO 22301, Cyber Insurance requirements.
- Maintain evidence of DR testing and recovery readiness.
Benefits
- Invested in your health and wellness.
- Perks, programs, and resources that help you at every stage of your life and career.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
