IT Director, Business & Revenue Cycle Systems

The US Oncology Network•Rowlett, TX

13d•Remote

About The Position

The US Oncology Network is looking for a Remote Healthcare IT Director, Business & Revenue Cycle Systems to lead our technology operations. If you are a motivated and experienced IT professional looking to make a significant impact in the healthcare industry, we encourage you to apply for this IT Director position! Must currently reside in Texas. Sites Include: All Texas Oncology locations. Travel: This position is fully remote with up to 50% travel for key meetings, implementations and new Texas Oncology site support. As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 300+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” ® in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis. The US Oncology Network is one of the nation’s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care.

Requirements

Bachelor's degree in Information Technology, Business Administration, Healthcare Administration, or related field preferred.
Minimum ten (10) years of progressive IT and leadership experience in business systems, healthcare technology, revenue cycle operations, or application support.
Minimum two (2) years experience leading teams responsible for application support, testing, access management, or process improvement.
Strong leadership and team-development skills.
Experience supporting healthcare, revenue cycle, or business applications.
Knowledge of application support, user access management, QA, and UAT.
Experience gathering business requirements and translating them into technology solutions and enhancements.
Experience leading process improvement and continuous improvement initiatives.
Strong communication, collaboration, analytical, and problem-solving skills.
Ability to manage multiple priorities, stakeholders, and application portfolios.

Nice To Haves

Healthcare and revenue cycle experience strongly preferred.
AthenaIDX and its payment modules experience is strongly preferred.

Responsibilities

Lead, develop, and establish priorities for a team supporting revenue cycle and business applications.
Partner with Revenue Cycle and operational leaders to evaluate new products, prioritize enhancements, define business requirements, and maintain business systems roadmaps.
Oversee application administration, user support, troubleshooting, training, and implementation assistance.
Ensure timely and accurate user provisioning, access changes, transfers, and terminations.
Oversee testing for Salesforce and Genesys updates, upgrades, enhancements, and new Texas Oncology site implementations.
Lead TXO Connect continuous improvement initiatives, including workflow analysis, root cause analysis, process standardization, and implementation support.
Collaborate with IT and operational leaders to improve processes, resolve issues, and support business priorities.
Monitor team workload, service quality, risks, cross-training, and knowledge transfer.