IT Digital Application Services Manager, Position No. 03645
About The Position
The Virginia Department of Motor Vehicles is hiring for an IT Digital Application Services (DAS) Manager for a position within its IT Services Administration at our headquarters location in Richmond, VA. The IT DAS Manager is a leadership role responsible for directing a team of IT professionals in the complex development, maintenance, and enhancement of software applications. This role covers a broad spectrum of responsibilities, from technology planning and strategic direction to overseeing the full software development lifecycle, ensuring that all stages from user requests and defining business objectives to data modeling, requirements analysis, coding, deployment, and post-implementation review are effectively executed. The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves a wide array of businesses, including dealers, fuels tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don’t just talk about our core values, we live them!
Requirements
- Experience in Enterprise content management (ECM) and workflow concepts (document capture, indexing, retention, search, audit trails, routing).
- Experience with OnBase platform capabilities (workflows, forms, document types, queues, security, integrations).
- Experience with RPA fundamentals (bot design, orchestration, exception handling, monitoring, ROI identification).
- Experience with Microsoft Dynamics and Power Platform (Power Apps, Power Automate, Power BI; integration patterns).
- Experience with SDLC practices across Agile and waterfall (requirements, design, development, testing, deployment, support).
- Experience with QA/testing strategies (test planning, automated testing concepts, UAT coordination, defect triage).
- Experience with IT service management and operational support practices (incident/problem/change; release readiness).
- Experience with Security, privacy, accessibility, and compliance considerations for government systems.
- Experience Leading multi-disciplinary teams (PM/BA, developers, QA).
- Experience with Stakeholder management, facilitation, negotiation, and executive-ready communication.
- Experience with Process improvement and automation discovery including value-stream mapping, pain-point analysis.
Nice To Haves
- Familiarity with DMV applications, CSS, and an understanding of DMV regulatory compliance.
- In-depth knowledge of VITA security standards (SEC509), ensuring systems meet information security requirements.
- Experience with Oracle, ADABAS, NATURAL, VB, and other technical platforms, along with proficiency in software distribution and remote communications.
- PMP or PMI-ACP, Certified ScrumMaster (CSM) / PSM, or equivalent Agile delivery certification.
- Lean Six Sigma (Yellow/Green Belt) for process improvement.
Responsibilities
- Directing a team of IT professionals in the complex development, maintenance, and enhancement of software applications.
- Technology planning and strategic direction.
- Overseeing the full software development lifecycle, ensuring that all stages from user requests and defining business objectives to data modeling, requirements analysis, coding, deployment, and post-implementation review are effectively executed.
- Coach and develop staff while fostering a high-performing, service-oriented team culture.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
