IT DevOps Engineer

Eagle Creek Renewable Energy • Badin, NC

2d • Hybrid

About The Position

Eagle Creek Renewable Energy is seeking an experienced IT DevOps Engineer to design, build, integrate, and automate the internal enterprise systems that power our technology operations — including our service desk platform, ManageEngine products, IT Glue, and related applications — while meeting rigorous cybersecurity and NERC CIP compliance requirements. The ideal candidate is a hands-on builder who thrives on integrations, automation, and leveraging modern AI tools (Microsoft Copilot and Claude) in a hybrid Azure / on-premises environment.

Requirements

• Bachelor's degree in Computer Science, IT, Information Systems, or related field, or equivalent practical experience.
• Proven experience building and integrating IT operations platforms (service desk, documentation, asset management, RMM/endpoint tools); ManageEngine and IT Glue experience highly preferred.
• Experience with hybrid cloud/on-premises environments, particularly Microsoft Azure; familiarity with NERC CIP or similar frameworks is a plus.
• Strong automation/scripting skills (PowerShell, Python, or similar), REST APIs, and Azure development (Functions, Logic Apps, App Services, Entra ID).
• Proficiency with GitHub, Jira, and demonstrated ability to use Copilot/Claude to accelerate development and documentation.
• Understanding of identity management, access controls, and security hardening of IT systems.
• Excellent problem-solving, communication, and cross-team collaboration skills.

Nice To Haves

• Preferred certifications: Azure (AZ-104/204/400), ManageEngine/ITSM, Security+, NERC CIP training, or GitHub/DevOps/Agile credentials.

Responsibilities

• Design, configure, and maintain core Enterprise platforms: service desk/ticketing, the ManageEngine suite, IT Glue, and asset management tools.
• Continuously improve these platforms for efficiency, usability, and reporting.
• Own the full lifecycle of internal IT tools, from requirements through deployment and optimization.
• Build reliable integrations so IT systems exchange data accurately and in real time.
• Develop automation (scripting, APIs, Power Automate, Azure Logic Apps) for onboarding/offboarding, ticket routing, and compliance evidence collection.
• Leverage Microsoft Copilot and Claude to accelerate development, documentation, and troubleshooting.
• Develop and support Azure solutions integrated with on-premises systems (App Services, Functions, Logic Apps, Entra ID, storage, monitoring).
• Ensure secure connectivity, identity management, and reliable data flows across the hybrid environment.
• Use GitHub for version control/CI-CD and Jira to manage development work and operational initiatives.
• Design systems and automations with cybersecurity and NERC CIP requirements in mind, supporting auditability, access controls, and evidence collection.
• Collaborate with security and compliance stakeholders to identify risks and implement compensating controls.

Benefits

• Medical, Dental, Vision, HSA, FSA, Commuter benefits, Voluntary Life, 401(k) match
• Competitive holiday & PTO schedule, including time off for community volunteering.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level