IT Desktop Support Analyst

J Crew•New York, NY

62d•$25 - $29•Onsite

About The Position

Desktop Analyst provides onsite and remote technical support for end-users in and from our corporate offices. Analyst duties include installation, configuration and troubleshooting of computer hardware, software, printers, and peripherals. We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We're always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams.

Responsibilities

installation
configuration
troubleshooting of computer hardware
troubleshooting of software
troubleshooting of printers
troubleshooting of peripherals
onsite technical support for end-users
remote technical support for end-users

Benefits

Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.
Associate Discount - We love our products just as much as you do! That's why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).
Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months.
Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.
Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume