It Desktop Support
TEKsystems
4d•$24 - $29•Onsite
About The Position
The Desktop Support Technician will be responsible for providing on-site technical support to end-users, ensuring the smooth operation of hardware and software systems. This role involves troubleshooting, maintenance, and installation of IT equipment, as well as providing excellent customer service.
Responsibilities
- Provide on-site technical support for desktops, laptops, printers, and other peripherals.
- Troubleshoot hardware and software issues, including operating systems and applications.
- Install, configure, and maintain IT equipment and software.
- Assist with network connectivity issues and ensure proper network configurations.
- Perform routine maintenance and updates on IT systems.
- Document and track issues using a ticketing system.
- Collaborate with other IT team members to resolve complex issues.
- Provide training and support to end-users on IT-related topics.
- Maintain inventory of IT equipment and supplies.
- Ensure compliance with company IT policies and procedures.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
