IT Deployment Technician

TEKsystemsWest Palm Beach, FL
$20 - $25Onsite

About The Position

We are seeking an IT Deployment Technician to support enterprise-wide hardware deployment initiatives and end-user technology refresh programs. This role is responsible for imaging, configuring, deploying, and supporting laptops, desktops, and related hardware while ensuring a seamless transition for end users. The ideal candidate has strong hands-on experience with device deployments, workstation setups, and desktop support in fast-paced environments.

Requirements

  • 1-3+ years of experience in IT deployment, desktop support, technical support, or a related field.
  • Experience supporting Windows-based desktop and laptop environments.
  • Hands-on experience with device imaging, configuration, staging, and deployment.
  • Experience performing hardware installations, workstation setups, and equipment replacements.
  • Strong troubleshooting skills related to hardware, software, operating systems, and peripherals.
  • Experience supporting end users in an onsite environment.
  • Familiarity with asset management and inventory tracking processes.
  • Strong organizational skills with the ability to manage multiple deployment tasks simultaneously.
  • Excellent customer service, communication, and interpersonal skills.

Nice To Haves

  • Experience supporting large-scale deployment or refresh projects.
  • Knowledge of Microsoft deployment technologies and device management tools.
  • Experience with data migration and user profile transfers.
  • Familiarity with ticketing systems and IT service management processes.
  • Experience working in enterprise or corporate IT environments.

Responsibilities

  • Execute large-scale hardware deployment projects, including laptop and desktop rollouts, technology refreshes, and workstation replacements.
  • Image, configure, stage, and deploy new devices following established deployment standards and procedures.
  • Perform data migration, user profile transfers, and device replacement activities with minimal disruption to business operations.
  • Install, configure, and troubleshoot operating systems, software applications, and peripheral devices.
  • Provide onsite desktop support by diagnosing and resolving hardware, software, network connectivity, and peripheral issues.
  • Set up workstations, docking stations, monitors, printers, and other end-user technology equipment.
  • Conduct device quality checks to ensure systems are fully functional prior to deployment.
  • Manage inventory, asset tracking, hardware receiving, and equipment disposition processes.
  • Document deployment activities, asset information, and technical issues within ticketing and asset management systems.
  • Collaborate with IT teams, project managers, and business stakeholders to ensure successful deployment execution.
  • Provide end-user support and guidance during deployment and migration activities.
  • Escalate complex technical issues as necessary and assist with problem resolution.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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