IT/Database Administrator

General Council on Finance and Administration•Fort Worth, TX

37d•$90,000 - $100,000•Hybrid

About The Position

The Horizon Texas Conference of The United Methodist Church seeks an Information Technology (IT)/ Database Administrator that will collaborate with the IT Analyst to ensure the day-to-day operation of IT runs smoothly, as it relates to the Horizon Texas Conference, including staff, boards and agencies, and congregations. The IT/ Database Administrator is accountable for the overall technology strategy and providing and supporting systems solutions that drive efficiency and effectiveness. This role is responsible for ensuring the integrity, performance, and availability of databases to support the needs of the operations and strategic objectives. In partnership with the IT Analyst, the IT/ Database Administrator will also provide support for all staff applications, computers, mobile devices, printers, security services, server and network connectivity. The ideal candidate will demonstrate strategic leadership, strong technical proficiency, and effective problem-solving skills, with a consistent commitment to excellent customer service.

Requirements

Bachelor’s degree in information technology, computer science, or business analytics required. Equivalent combination of education, certifications, and relevant work experience may be considered.
A minimum of three to five years of IT experience is required; more extensive experience is a plus.
Hands-on experience administering and supporting Salesforce environments.
Relevant certifications (e.g., Microsoft Certified: Azure Database Administrator Associate, etc.) are a plus.
Demonstrated experience implementing new systems.
Extensive knowledge of standard office applications and systems, such as Office 365, Adobe Acrobat, etc.
Hands-on experience supporting users with standard office applications, systems, and hardware.
Knowledge of IT networking and network security.
Skilled in selecting highly qualified vendors and managing vendor relationships.
Strong communication skills when working with staff and external vendors.
Commitment to support the Horizon Texas Conference, as an institution of The United Methodist Church.
Must reside in the Dallas–Fort Worth (DFW) area or be willing to relocate.

Nice To Haves

Salesforce certifications are strongly preferred such as Salesforce Certified Platform Administrator.

Responsibilities

Administer, configure, develop, and optimize the existing Salesforce database environment. Data solutions will be scalable and flexible to allow for growth, to support the evolving needs of the Conference, and to drive user adoption.
Monitor database performance and troubleshoot issues, including performance tuning and optimization.
Manage user access, security settings, customization, and integration with other systems.
Create and implement flows for process automation.
Establish processes to ensure accurate data entry and data integrity.
Evaluate and implement third party applications or services that integrate with database to provide needed functionality.
Develop training materials and provide training and support to end users.
Create reports and dashboards to provide metrics for data driven decision making.
Work closely with internal and external subject matter experts to identify, develop, and deploy new and existing data processes.
Design and implement database structures that support business requirements and ensure optimal performance.
Develop database schemas, tables, and dictionaries.
Develop and enforce data management policies, procedures, and standards.
Collaborate with application developers to integrate database functionality into applications.
Collaborate with departments to identify opportunities for system integration, ensuring seamless data flow between applications.
Ensure that new technology solutions meet requirements and integrate into existing technological infrastructure. Effective integration eliminates redundancies and maximizes ROI.
As part of the Operations team, work collaboratively with team members and develop and execute an IT strategy that aligns with the Conference’s objectives.
Collaborate with all levels of the organization to identify technology solutions supporting the vision and mission while ensuring cost-effectiveness.
Provide guidance to leadership for innovative technology solutions that drive efficiency and connect technology with measurable value.
Use data and systems to transform how we work and foster collaboration with the local church, which will allow us to better serve our diverse mission field.
Provide secondary IT support to all members of the organization, both in-person and remote. Support includes hardware and software troubleshooting and maintenance, coordinating with external vendors when required.
Collaborate in employee technology onboarding and offboarding, including equipment, software, and network access. Train new employees to use the core technology. At offboarding, ensure that all equipment is returned, email and phones are forwarded, and all access to Conference data is removed.
Engage and partner with external vendors, ensuring the acquisition of necessary technology services, licenses, and support.
Other duties as assigned.