About The Position

Under moderate supervision by the IT Data Center Planning Analyst III, the IT Data Center Physical Infrastructure Planner performs data center physical infrastructure planning and design for equipment placement. The planner designs locations for compute and storage infrastructure based on row, cabinet, and cabinet-unit strategies, while considering cabinet power, equipment cooling, network ports, cabling infrastructure, and structured cabling strategy. The role works with facilities staff installing equipment and equipment owners to understand and validate network, power, and cooling needs. It uses the Nlyte Data Center Infrastructure Management (DCIM) tool for planning, asset inventory management, and interface details. This position plans complex device installations and supports data center layouts, cabling infrastructure, and power distribution to promote stability, flexibility, and resiliency. It supports data center security policy and IT architecture, collaborates with Data Center Services and technology teams, coordinates project activities, maintains enterprise infrastructure documentation and DCIM records, and keeps current with facilities management and technology. The role is office-centric and requires working in the office five days per week. Truist will not provide visa sponsorship or other immigration-related support for this position.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field; equivalent education, related training, and work-related experience is also accepted.
  • At least 3 years of professional experience in infrastructure engineering.
  • Understanding of enterprise infrastructure technologies, including cloud, network, database, storage, platform, computing, and middleware.

Nice To Haves

  • Bachelor’s degree and ten years of experience, or an equivalent combination of education and work experience.
  • Banking or financial services experience.
  • Extensive working knowledge of the ServiceNow platform, especially CMDB.
  • Strong understanding of structured cabling standards and best practices, including BICSI RCDD certification or equivalent.
  • Demonstrated understanding of applied enterprise computing technology.
  • Knowledge of data flow, mainframe/client-server software, problem analysis, and performance enhancement.
  • Demonstrated understanding of project management.
  • Demonstrated understanding of network interfaces and technologies.
  • Demonstrated understanding of infrastructure cabling concepts and best practices.
  • Demonstrated understanding of blade server technology and concepts.
  • Demonstrated understanding of DCIM tools, including Nlyte software.
  • Excellent written and verbal communication skills for planning and troubleshooting with diverse teams and stakeholders.
  • Experience working effectively with engineering, operations, business teams, and vendors.
  • Strong analytical and problem-solving skills to make data-driven decisions under uncertainty.

Responsibilities

  • Complete planning of complex device installations within the data center, considering standard business practices and established processes.
  • Assist in planning data center layouts, cabling infrastructure, and power distribution to support stability, flexibility, and resiliency.
  • Apply knowledge of IT departmental responsibilities, change management, problem determination and resolution, and resource allocation.
  • Provide support and oversight as required for the IT Data Center Security Policy and IT Architecture.
  • Collaborate with Data Center Services teammates and other technology teams in support of corporate objectives, project goals, and initiatives.
  • Coordinate project activities for the Data Center Services Team using project management skills.
  • Develop and maintain documentation for supported IT Enterprise Infrastructure, including updates to and support of DCIM.
  • Maintain ongoing knowledge of facilities management and technology within the supported IT Enterprise Infrastructure.
  • Use Nlyte for data center planning, asset inventory management, and interface details.
  • Communicate with facilities staff and hardware owners to understand and validate equipment network, power, and cooling needs.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Accidental death and dismemberment coverage
  • Tax-preferred savings accounts
  • 401(k) plan
  • At least 10 days of vacation during the first year, prorated as applicable
  • 10 sick days, prorated as applicable
  • Paid holidays
  • Depending on position and division, the role may also be eligible for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan.
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