IT Cybersecurity Analyst

Protech Staffing Solutions•Painesville, OH

About The Position

Lead the organization's operational technology and cybersecurity effectiveness through hands-on administration, monitoring, support, and continuous improvement of IT systems and processes. Collaborate across departments to maintain secure, stable, and efficient technology operations while supporting business systems, compliance initiatives, cybersecurity programs, and end-user support activities.

Requirements

3-5 years of IT operations, systems administration, or cybersecurity support experience in a manufacturing environment preferred.
Experience supporting Microsoft environments, networking, endpoint management, and cybersecurity tools.
Experience supporting compliance frameworks including NIST, CMMC, SOX, DFARS, and ITAR preferred.
Experience supporting ERP systems and manufacturing business applications preferred.
Microsoft 365 / Exchange administration
Active Directory and user administration
Endpoint management and device support
ERP systems in manufacturing environments
Firewalls, networking fundamentals, and VPN technologies
Security monitoring and endpoint protection platforms
Backup and recovery solutions
Security awareness and training programs
Patch management and vulnerability remediation
General infrastructure and operational support
Security controls and cybersecurity best practices

Nice To Haves

4-year college degree in Information Technology, Cybersecurity, Computer Science, or related field preferred.
Knowledge of Infor XA / Mapics preferred.

Responsibilities

Provide day-to-day operational IT support for users, business systems, infrastructure, and manufacturing operations.
Administer and support Microsoft 365, Active Directory, Exchange/O365, endpoint management systems, user accounts, permissions, and access controls.
Support ERP systems and ancillary applications including Infor XA (Mapics) and related manufacturing systems.
Monitor and maintain cybersecurity tools, endpoint protection systems, MFA platforms, backup solutions, and security monitoring systems.
Assist with vulnerability remediation efforts, security investigations, phishing response activities, and incident response coordination.
Maintain system availability and operational continuity through proactive monitoring, troubleshooting, patch management, and issue resolution.
Lead compliance initiatives related to NIST, CMMC, DFARS, SOX, and ITAR requirements.
Coordinate with vendors, service providers, and internal departments regarding operational support, cybersecurity support, system issues, telecommunications, hardware, and software support needs.
Maintain laptops, workstations, mobile devices, tablets, phones, printers, and peripheral hardware.
Support IT governance initiatives and participate in corporate IT coordination activities as required.
Promote continuous improvement through identification of process inefficiencies, operational risks, and technology enhancement opportunities.