IT Customer Support Intern

Schreiber Foods • Green Bay, WI

15h • $19 • Onsite

About The Position

The Global IT Customer Success internship (Desktop Support Intern) is a paid year-round internship supporting our Global IT Customer Success team. You will provide second level support and work with partners on hardware, software, application issues and requests. Interns are expected to work part time, 15-20 hours a week, during the school year, and full time, 40 hours a week, during summer and winter breaks. This is a year-round internship located 100% on-site at our Home Office in Green Bay, Wisconsin. About our Green Bay, WI Home Office: You’ll find lots to love in our beautiful home office in downtown Green Bay, Wisconsin. Our jeans-friendly environment has indoor and outdoor collaboration spaces, state-of-the-art R&D and sensory labs, culinary kitchens, a pilot plant, innovation center and more. Take advantage of outdoor workspaces. Sample and provide feedback on new products from our R&D team. Enjoy free coffee, soda and popcorn. Hit up a game of ping pong on your break. Or take a short walk to restaurants, breweries, the YMCA and a weekly farmer’s market on the scenic Fox River. You can even see Lambeau Field from our top floor. This is a paid internship with an hourly rate of pay: $18.75

Requirements

• Currently pursuing a Bachelor’s degree in Computer Science, Business Administration or related field, with at least 3 semesters remaining in school (May 2026 graduates or later).
• If enrolled in an Associate's degree program must have a plan to pursue a bachelor's degree immediately after associates is completed.
• Ability to work independently on designated tasks as needed.
• Strong communication skills, both verbal and written.
• Ability to analyze information and display strong attention to detail.
• Excellent customer service skills and positive attitude.
• The work hours are flexible based on your class schedule, working approximately 15-20 hours during the school year and 40 hours during summer/winter breaks.
• Must have reliable internet connection (minimum 10 mb download speed).
• Valid driver's license, auto insurance (at least state minimum- more might be required), acceptable driving record per Schreiber Foods discretion, and vehicle that will ensure applicant can meet the travel necessities of the position are required.
• Schreiber requires that an employee have authorization to work in the country in which the role is based.

Responsibilities

• Provide end users with hands on assistance through the deployment, support, maintenance and/or upgrades of IT-supported software and hardware.
• Explore career opportunities by working with multiple areas of the business through IT, gaining insight into potential career paths by learning how IT systems and processes support the business.
• Collaborate with IT and Business Partners, providing hands-on experience and ownership of project deliverables while assisting in everyday tasks.
• Learn and assist with existing standards and investigate new technology for onsite and cloud infrastructure.
• Develop and maintain documentation as it relates to IT supported hardware and software.
• Ensure Knowledge Base is updated with current information.
• Participation and attendance in regular team meetings.

Benefits

• Opportunity to complete real-world projects, participate in team meetings and contribute your ideas
• Exposure to different areas of the business around the world
• Internship program that includes engaging events and opportunities to build relationships at all levels
• Relocation assistance (for eligible internships)
• Rewards program for referring others
• Eight free counseling sessions through our Employee Assistance Program
• Company-provided retirement contributions per year through our 401(k) plan and Employee Stock Ownership Plan
• Volunteer opportunities to give back to the community
• Discounts on our products and more

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Number of Employees: 5,001-10,000 employees