IT Coordinator - Florida State University

AramarkTallahassee, FL
Onsite

About The Position

The IT Coordinator will primarily act to facilitate the operation of event production technology in a conference/seminar/event environment. Their primary responsibility will be to ensure proper working conditions and operation on a range of equipment related to sound and light technology including, but not limited to: Kramer AV technologies, Teaching Enhanced Classroom (TEC) systems, Lavalier, wireless and wired microphones, Teleconferencing technology like OWL cameras, Zoom and MS Teams, Confidence Monitors/Teleprompters, MS Powerpoint and Office 365 Software suite, and managing sound devices to ensure proper sound quality and volumes. The Coordinator will analyze and document event requirements and application objectives to help assist clients determine the scope and breadth of their needs and offer suggestions and solutions to meet the desired functionality; the position will coordinate client support and delivery and operation of necessary technology solutions for successful events.

Requirements

  • Kramer AV technologies
  • Teaching Enhanced Classroom (TEC) systems
  • Lavalier, wireless and wired microphones
  • Teleconferencing technology like OWL cameras
  • Zoom and MS Teams
  • Confidence Monitors/Teleprompters
  • MS Powerpoint and Office 365 Software suite
  • Managing sound devices to ensure proper sound quality and volumes
  • Analyze and document event requirements and application objectives
  • Assist clients determine the scope and breadth of their needs
  • Offer suggestions and solutions to meet desired functionality
  • Coordinate client support and delivery and operation of necessary technology solutions for successful events
  • Flexible schedule
  • Prioritize multiple projects simultaneously
  • Coordinate with differing vendors and technicians in both event and support situations
  • Strong Organizational skills
  • Attention to detail
  • Understanding of the production attitude espoused by “The Show must go on”
  • Professional attitude and appearance (business casual dress)
  • Physically able to lift and carry up to 50 lbs

Responsibilities

  • Identify, diagnose and seek support/repair/replacement in cases of technology disruptions or failures and documentation of same
  • Review, verify and report application defects thru support channels to resolve issues
  • Comfort in conducting meetings, user training(s), demos and address an audience
  • Ability to lead production support conversations with clients to gain insight to and define scope and breadth of needs clearly and formally
  • Support in creating event notes and documentation of unique situations
  • Take initiative, work independently and collaborate with others with a flexible schedule, prioritize multiple projects simultaneously
  • Ability to coordinate with differing vendors and technicians in both event and support situations
  • Strong Organizational skills and attention to detail
  • An understanding of the production attitude espoused by “The Show must go on”
  • Present a professional attitude and appearance (business casual dress)
  • Physically able to lift and carry up to 50 lbs
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