IT Coordinator

Bowmar LLC•Fort Wayne, IN

About The Position

Responsible for supporting the IT Manager in the daily and long-term tasks of the department. The Bowmar IT function encompasses a full spectrum of IT responsibilities from infrastructure through software deployment and maintenance.

Requirements

5+ years in a Microsoft environment
Bachelor’s degree or equivalent in an Information Technology discipline
Configure and maintain virtual cloud servers + peripheral equipment, e.g. Firewalls, Switches, Access Points.
Working knowledge of Cybersecurity controls NIST 800-171.
Experience with Domain Controller administration, Server roles, and Group Policies.
SharePoint and OneDrive experience, file folder permission management.
VoIP software administration.
Familiarity with scripting.
Have the ability to work with minimum supervision and take the lead if necessary.
Must have excellent verbal and written communication skills.
Must have a high level of interpersonal skills and integrity, solid team player.
Must have the ability to organize, multitask, prioritize, and be flexible.
Must exhibit a positive and professional attitude and appearance.
Must be a “Team Player”.

Nice To Haves

Experience with ERP systems is preferred.
Programming experience is a plus.

Responsibilities

Assist in the operation and administration of the Government cloud environment.
Maintain compliance with the CMMC program and address vulnerabilities identified by our SOC team.
Assist with SharePoint, OneDrive, Multi-Factor Authentication, Switch configuration, and the ERP system.
Perform a variety of moderately complex IT support duties to ensure smooth delivery of technology services.
Provide user and desktop support (hardware and software), including helpdesk and data management.
Set up, install, and configure personal computer hardware and software.
Troubleshoot, diagnose problems, and implement corrective action within prescribed guidelines and/or escalate as appropriate.
Assist in the preparation, writing, and roll out of IT processes and procedures.
Provide user training on new applications, processes, and procedures.