IT Contracts Specialist - 60% Remote

County of Wake, NC•Raleigh, NC

23h•Hybrid

About The Position

This role leads the full lifecycle of IT contracting and software asset management, ensuring compliance with North Carolina public procurement requirements and County policies. The position oversees contract drafting, redlining, renewals and amendments while maintaining accurate records, renewal calendars and departmental tracking tools. It manages software licensing inventories, monitors financial impacts, supports audits and reporting and collaborates closely with Procurement, Legal, and internal stakeholders. Additional responsibilities include budget alignment, preparing renewal and budget documentation and providing operational support and training. This role is key to optimizing contract performance, mitigating risks and ensuring a responsive, customer-focused experience across the IT Department.

Requirements

Bachelor's degree in a relevant field such as Business Administration, Contract Management or Information Technology
Four years of contract management
Equivalent education and experience are accepted
Knowledge of contracting trends, licensing models and traditional and emerging contract and vendor performance models
Ability to understand contract risks and to work with other parts of the organization in crafting tactics and strategies for risk mitigation
Knowledge of IT concepts and systems
Customer-focused approach and skills to deliver contract management services to internal customers
Solid relationship management, interpersonal and communication skills applied when working with vendors across the entire contract lifecycle

Nice To Haves

Potential candidates include contract administrators, contract-focused paralegals, contract coordinators and business analysts. Business and IT managers and knowledge specialists, as well as procurement or purchasing and inventory managers and agents, will also transition successfully from similar roles or vendor-side positions in sales, marketing or service delivery.
Bachelor’s degree in an analytical field (such as general business, economics, psychology, computer science, mathematics, statistics or finance)
Minimum of three years of experience in managing contract life cycles, with an emphasis on technology or IT service agreements
Experience in managing large complex contracts in one or more IT categories, including hardware, software, service and communication
Experience working with all key departments (security, compliance, finance, tax, AP, legal and procurement) and familiarity of procurement and vendor management practices)
ITIL experience desired, but not required
Where applicable, demonstrates knowledge and understanding of relevant government and industry regulations influencing contracting approaches and vendor behavior (e.g., FINRA for financial institutions and US HIPAA for healthcare organizations)

Responsibilities

Manage the IT Department’s contract lifecycle from initiation through award, including drafting, negotiation support and execution
Provide consistent process updates to stakeholders using tools such as the department’s contract queue dashboards
Collaborate with Procurement, Legal and internal stakeholders on contract renewals, amendments and vendor-related matters
Maintain contract records, oversee the contract portfolio and track renewal and expiration deadlines
Manage software asset inventory, including licensing, renewals and alignment with budget and procurement timelines
Communicate renewal requirements, financial impacts and updates to stakeholders and application owners
Support audits, compliance reviews, reporting and close financial activities, including budget development
Provide guidance, training, and operational support while delivering responsive, professional customer service to internal and external stakeholders