IT Clinical Systems Analyst - Entry

UMC Health System•Richmond, KY

About The Position

The IT Clinical System Analyst-Entry is responsible for performing activities related to designing, building, testing, implementing, training, evaluating, maintaining, upgrading, enhancing and supporting their assigned clinical information systems.

Requirements

High School Diploma or GED Required
Applicable license
Ability to communicate with end users to ensure that customer needs are understood and appropriate decisions are facilitated
Possess strong communication skills, analytical, project management, and problem solving skills
Ability to work in a team environment and independently
PC skills and understanding of commonly used software a plus

Responsibilities

Assist in the comprehensive testing of applications to include but not limited to documentation of testing progress and communications of all issues, unit and integration testing, and coordination of workflow validation with super users
Effectively communicates status updates of tasks, project plans, risk points and milestones to appropriate team members, customers, and management throughout the lifecycle of a project.
Manages incoming Incident Requests (IRs) and/or Service Requests (SRs) timely and to resolution within the established timeframe. When a resolution cannot be identified, escalation to the appropriate manager and/or vendor is required.
Effectively communicates status updates of tasks, project plans, risk points and milestones to appropriate team members, customers, and management throughout the lifecycle of a project
Functions in an on-call role for assigned systems; available to adjust work hours as necessary to accommodate scheduled/unscheduled downtimes and implementations.
Staff both scheduled and unscheduled system downtimes as needed and round on assigned units and ensure clinical system availability during service interruption. Responsible for notifying supported area(s) when functionality is restored.
Assists in the evaluation of business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
All other duties related assigned responsibilities