IT Change Assistant

GT Independence Careers•Sturgis, MI

20h

About The Position

Work for a company where you make a difference in people's lives every day! At GT, we know that our people are at the heart of our success. If you love your work, enjoy collaboration, and want to learn, you’ve come to the right place! Let us help you discover a new passion for doing good in a growing industry. GT Independence has won numerous awards and recognitions for being a great workplace, including being named a National “Best and Brightest Companies to Work For” in 2025! We also received the "Great Place Place To Work" Certification for 2025-2026! The IT Change Assistant will provide administrative and coordination support to the IT Change Management process. This includes updating change requests in the IT tracking system, preparing materials and documentation for Change Advisory Board meetings, assisting with procedural documentation, and preparing stakeholder communications. This position plays an important role in ensuring changes are properly tracked, communicated, and documented in alignment with established policies and procedures.

Requirements

Strong attention to detail
Effective organizational and time management skills
Excellent oral and written communication skills
Personal computer skills, specifically Microsoft Office products

Responsibilities

Enter and update change requests in the IT tracking system.
Communicate change updates with key stakeholders.
Assist with scheduling and preparing agendas for Change Advisory Board (CAB) and other change related meetings.
Draft change related communications and other correspondence
Record and manage meeting minutes and action items.
Assist with the review and audit of change records for completeness and accuracy.
Help maintain change templates and procedures.
Support the collection and organization of data for change reporting and reviews.
Other duties as assigned.