Assistant - IT

Baker Group • Ankeny, IA

3h

About The Position

The I.T. Assistant will provide assistance to the I.T. Help Desk staff with supporting end users concerning Information Technology needs.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

The following duties are typical for this job. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

Requirements

• High School Diploma or GED
• Experience with maintenance and repair of PC computer hardware and computer peripherals
• Experience working with Windows Operating System, MS Office Suite, Anti-virus software, and other productivity applications
• Knowledge of basic networking skills
• Valid current Driver’s License
• Strong customer service and problem-solving skills
• Ability to multi-task and strong attention to detail
• Solid work history including excellent attendance record and superior work ethic
• Ability to maintain confidentiality
• Position may require occasional travel in Metro area

Responsibilities

• Install and upgrade computers and peripherals
• Relocate computer hardware, peripherals, and equipment as needed
• Service equipment according to established preventative maintenance schedule
• Setup of iPhones and iPads
• Maintain accurate records of time and materials required to perform repairs and service
• Operate tools and equipment according to prescribed safety procedures
• Follow established safety procedures and techniques to perform job duties including lifting, climbing, carrying, etc.
• Correct unsafe conditions in the work area and report any conditions that are not correctable to the supervisor immediately
• Perform related work as required

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED