IT Change Manager (onsite)

Vitaver & Associates • Palm Beach Gardens, FL

4d • Onsite

About The Position

14407 – IT Change Manager (onsite) – Palm Beach Gardens, FL Start Date : ASAP Type: Temporary Project Estimated Duration : 12 months with possible extensions Work Setting: 100% of the time at the Client’s site. No telecommuting or remote work. This is a non-negotiable requirement from the client Only candidates able to relocate as required should apply to avoid removal from future consideration.

Requirements

• Availability to work 100% of the time at the Client’s site in Palm Beach Gardens, FL (required);
• Experience in organizational change management for technology initiatives (3-5 years)
• Demonstrated application of the ADKAR model and ability to design targeted interventions for awareness, desire, knowledge, ability, and reinforcement.
• Exceptional written and verbal communication skills; ability to convey complex concepts to diverse audiences.
• Strong stakeholder engagement skills, with proven experience influencing leaders and gaining alignment across business units.
• Ability to work independently, manage multiple priorities, and execute with minimal oversight.
• Strong analytical mindset with experience defining adoption KPIs and using insights to adjust strategy.
• Proficiency with Microsoft 365 (Word, PowerPoint, Excel, Teams, SharePoint);
• Bachelor’s degree in Communications, Business, Organizational Development, Information Technology, or related field.

Nice To Haves

• Experience supporting enterprise technology rollouts
• Familiarity with ServiceNow and ITSM

Responsibilities

• Partner with IT4U product team and key stakeholders to understand upcoming releases, organizational readiness, change impacts, and required end ‑ user or IT-user behavior changes.
• Streamline and manage the OCM intake and workflow process to ensure changes are assessed, prioritized, and documented efficiently and consistently.
• Drive stakeholder adoption of the OCM intake process by socializing its purpose, aligning expectations, and ensuring consistent use across all business groups.
• Conduct detailed change impact assessments and stakeholder analyses to identify risks, personas, and support needs.
• Design and execute an enterprise ‑ ready communication strategy aligned to ADKAR principles (Awareness, Desire, Knowledge, Ability, Reinforcement).
• Develop targeted communication deliverables, including release announcements, FAQs, job aids, training guides, and readiness materials.
• Work independently to plan, manage, and deliver all change management activities with minimal reliance on the project team.

Benefits

• Gain experience with one of the world's largest solar and wind energy providers, which last year briefly became the most valued U.S. energy company;
• Work with a great team of professionals and learn newest technologies and approaches;
• Enjoy our Client’s wonderful campus with top-notch facilities for work and recreation;
• Benefit from multiple projects extensions;
• Receive support and advice from Vitaver consultants who are already working at our Client’s site;
• Get extra cash by participating in Vitaver Successful Completion Bonus Program;
• Always get paid in full and on time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level