IT Business Value Partner
About The Position
The Business & Technology Portfolio Enablement team works to align IT Strategy with Business Strategy. Critical functions for the team include supporting the idea/project intake processes and facilitating the forecasts of capital, human resources, and infrastructure needed to support the evolving project portfolio. The team works with project portfolio tools and capacity reporting to provide insights and orchestrate the broader portfolio to maximize implementation delivery. As the IT Business Value Partner, you will serve as a strategic partner responsible for enabling enterprise portfolio planning, investment alignment, and technology roadmap development across the organization. This role collaborates with business, finance, product, operations, architecture, and technology leaders to translate strategic objectives into actionable roadmaps and prioritized portfolios. Working closely with senior leadership, you will facilitate portfolio planning, investment decisions, governance, and executive reporting while ensuring initiatives align with organizational priorities, available capacity, and long-term business strategy. The role helps mature enterprise portfolio management practices by improving planning processes, governance, transparency, and delivery predictability. This is a subset of the overall responsibilities which will include multiple initiatives as assigned by IT leadership.
Requirements
- Bachelor’s degree in Information Technology, Business Administration, or a related discipline (or equivalent work experience).
- 6 years of experience in banking or financial services, including IT portfolio or program management.
- Experience in portfolio management, strategic program leadership, enterprise PMO, or technology-business planning.
- Demonstrated ability to influence senior leaders and facilitate decisions across complex stakeholder environments.
- Strong financial and operational acumen, including capacity planning and portfolio trade-off analysis.
- Proven ability to develop executive reporting, communications, and process/user-adoption documentation.
- Proven competency managing complex project plans, timelines, budgets, and critical paths.
- Experience building executive dashboards and translating portfolio data into strategic recommendations.
- Deep understanding of governance, risk/compliance, and delivery lifecycle controls in regulated environments.
- Experience with ServiceNow SPM.
- Excellent interpersonal and communication skills, with the ability to clearly articulate complex concepts to diverse audiences.
- Applicants must have legal authority to work in the United States. Work Visa sponsorship is not available for this position.
Nice To Haves
- Direct experience in Consumer, Commercial, Institutional, and / or Private Wealth banking lines of business.
Responsibilities
- Build trusted relationships with business leaders to understand strategic priorities, operational challenges, value drivers, and technology needs.
- Lead portfolio prioritization across strategic, tactical, and operational initiatives.
- Drive integrated planning for capital, human resources, and infrastructure to support evolving portfolio demand.
- Evaluate project scope, dependencies, and resource assumptions to improve investment efficiency and delivery feasibility.
- Partner with LOB, Finance, IT, Product, and Operations leaders to recalibrate portfolio direction as business demand shifts.
- Deliver executive-level insights through portfolio health metrics, trend analysis, ROI and decision-ready reporting.
- Identify systemic constraints and capacity risks early; recommend mitigation strategies to protect delivery commitments.
- Advance PMO methodologies and planning practices to improve repeatability, transparency, and execution quality.
- Ensure compliance with PLC and SDLC controls, corporate policy, and regulatory requirements while enabling delivery agility.
- Lead ambiguity-to-clarity efforts by defining direction, governance expectations, and measurable outcomes.
Benefits
- Paid Time Off
- a 401(k) matching program
- annual incentive pay
- paid holidays
- a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
- health savings, flexible spending, and dependent care accounts
- adoption assistance
- an employee assistance program
- fitness reimbursement
- tuition reimbursement
- an associate wellbeing program
- an associate emergency fund
- various associate banking benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
