Global IT Business Analyst

CCM Hockey • Montreal, QC

2d • Onsite

About The Position

CCM Hockey is a global company with offices in Canada, the United States, Sweden, Finland, Germany, and Taiwan. Our mission is to inspire dreams and empower players to fulfill their passion for the game. We aim to be the leading brand on and off the ice by delivering innovative products and outstanding experiences. We are looking for passionate individuals who share our core values: Authenticity, Empowerment, Teamwork, and Respect. This position is based at our head office in Ville Saint-Laurent.

The IT Business Analyst serves as a crucial link between IT teams and business departments. This role involves managing small end-to-end projects, bringing expertise in supply chain and EDI integration. The analyst will actively participate in Agile delivery using Kanban, acting as a facilitator within the team.

Requirements

• Degree in computer science, information systems, business analysis, or a related field
• 5 to 10 years of experience in business analysis
• 1 to 2 years of experience in project management or coordination
• Hands-on experience with EDI integrations
• Extensive experience and knowledge in supply chain
• Experience with an ERP (ideally Epicor)

Responsibilities

• Conduct interviews with stakeholders to gather and clarify business needs
• Lead or participate in project planning (scope, timelines, deliverables)
• Act as a functional reference for supply chain processes and EDI integrations
• Document functional and non-functional requirements
• Analyze, prioritize, and align needs with business goals
• Collaborate with IT teams, business units, and external partners to design effective solutions
• Produce detailed specifications for new systems and improvements
• Facilitate design workshops with development teams
• Coordinate cross-functional teams to ensure objectives are met
• Track initiative progress and communicate status to stakeholders
• Develop and execute test strategies (including UAT)
• Ensure deliverable quality and compliance
• Help with delivery in an Agile environment (Kanban mode)
• Join team rituals (stand-ups, prioritization, retrospectives)
• Help keep workflow smooth and remove blockers
• Work closely with the development team and stakeholders

Benefits

• Competitive salaries
• Performance-based bonus program
• Full range of group insurance benefits (medical, dental, vision, life, etc.) from Day 1
• Group retirement pension plan with employer matching (up to 5% of base salary)
• 3 weeks of vacation per year prorated as of your start date
• Discounted prices on CCM products
• Free gym at the head office
• Fun social events throughout the year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level