IT Business Analyst (Contract)

TransCanada Turbines • Airdrie, AB

8d • Hybrid

About The Position

TransCanada Turbines (TCT) is the sole authorized overhaul, repair, and maintenance service provider for Siemens Energy and General Electric (GE) aeroderivative industrial gas turbines, serving an expanding international client base. TCT is headquartered in Airdrie and operates an overhaul depot in Airdrie, a testing facility in Calgary, and field service offices located across the USA and in the UK. TCT is a private company, wholly owned by TC Energy, known for its best-in-class service through a caring culture and dynamic people with diverse backgrounds. TCT is dedicated to protecting its employees, assets, resources, and the environment by prioritizing health, safety, and environmental considerations in all corporate decisions, striving to meet or exceed regulatory standards and prevent accidents. The company is seeking an IT Business Analyst for a 1-year contract role who can seamlessly blend business knowledge with technical expertise to drive efficient and effective IT solutions within the organization. This role will focus on understanding and analyzing business processes and requirements, and will also entail project management responsibilities to ensure successful project delivery.

Requirements

• Minimum 5 years as an IT Business Analyst or in a similar role, with a track record of successful project delivery.
• Strong analytical skills with the ability to evaluate information from multiple sources.
• Excellent communication and interpersonal skills, capable of interacting professionally with diverse stakeholders.
• Solid understanding of project management methodologies and tools (e.g., Agile, Waterfall).
• Experience in supporting enterprise systems and familiarity with enterprise architecture principles.
• A willingness and desire to learn the business of TCT.
• Drive and motivation to multi-task and self-manage in a dynamic, fast-paced environment.
• Excellent interpersonal and communication skills to work with internal and external clients.
• The ability to establish and maintain good working relationships with co-workers, supervisors, and other internal personnel.
• Acute analytical and critical thinking skills.
• Willingness and ability to assist with any activity, at any time, as necessary to support the needs of a changing and demanding customer base in the gas turbine repair and overhaul business.

Nice To Haves

• Experience with Oracle NetSuite.
• Certification in Business Analysis (e.g., CBAP), Project Management (e.g., PMP), or relevant technologies.

Responsibilities

• Collaborate with stakeholders to elicit, analyze, and document business requirements.
• Conduct comprehensive process analysis to identify inefficiencies and areas for improvement.
• Translate business needs into clear and actionable functional and technical requirements.
• Creation and management of user roles (NetSuite).
• Creation and management of NetSuite dashboards, workflows and automations.
• Customize forms and fields (NetSuite).
• End User Training as required (NetSuite).
• Documentation (NetSuite).
• Partner with development teams to design and validate IT solutions that align with business objectives.
• Facilitate the implementation and integration of new systems or enhancements.
• Ensure solutions meet business requirements and stakeholder expectations.
• Lead IT projects from inception to completion, defining project scope, goals, and deliverables.
• Develop detailed project plans, schedules, and budgets, and ensure adherence to timelines.
• Monitor project progress, identify risks, and implement effective mitigation strategies.
• Coordinate resources, including internal teams and external vendors, to achieve project objectives.
• Communicate project status, issues, and resolutions to stakeholders and management.
• Conduct post-project reviews to capture lessons learned and drive continuous improvement.
• Provide ongoing support and maintenance for enterprise systems, including ERP and security solutions, ensuring their reliability and performance.
• Troubleshoot system issues and collaborate with technical teams to implement timely resolutions.
• Monitor system health and proactively identify opportunities for optimization and enhancement.
• Facilitate user training and documentation to promote effective system utilization across the organization.
• Foster strong relationships with stakeholders across departments to facilitate collaboration and consensus.
• Serve as a liaison between business units and IT teams to ensure alignment and effective communication.
• Stay on top of industry trends, best practices, and emerging technologies relevant to the organization.
• Recommend and champion process improvements and innovative solutions to enhance operational efficiency.
• Assist with any activity, at any time, as necessary to support the needs of a changing and demanding customer base in the gas turbine repair and overhaul business.

Benefits

• Competitive compensation.
• Culture that values trust, open communication, safety, integrity, and accountability.
• Opportunity to gain hands-on experience in a locally operated business with a global reach.
• Enthusiastic team of professionals with a focus on continuous learning, recognition, and a shared customer-centric mindset; and we like to have a few laughs along the way.
• Flexibility to work from home occasionally; reviewed annually.
• Emphasis on employee training and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed