IT Business Analyst - Finance & Accounting Systems

Erickson Senior Living•Baltimore, MD

10d•$75,000 - $88,000•Remote

About The Position

As the IT Business Analyst - Finance & Accounting Systems, you will serve as a strategic partner to Erickson's finance and accounting teams, supporting the financial operations of our 22+ senior living communities. In this role, you translate complex business needs into clear, actionable requirements that enable effective technology solutions and operational improvements. You will act as a connector between business stakeholders and IT teams by analyzing business processes, documenting requirements, and supporting system enhancements that drive efficiency, consistency, and measurable business impact across finance and accounting functions.

Requirements

Minimum 5 years of relevant business analyst experience
Financial ERP application support experience required
Experience supporting Finance and Accounting business processes
Experience working in a Scrum and Agile environment, including participation in scrum ceremonies
Experience gathering and documenting requirements using tools such as JIRA, Confluence, and SharePoint
Hands-on experience with Salesforce, including troubleshooting and supporting business processes (Salesforce admin experience preferred)
Strong written and verbal communication skills, with a demonstrated ability to communicate complex technical topics to management and non-technical audiences
Strong analytical skills, including the ability to integrate information from multiple sources and assess downstream impacts

Nice To Haves

Healthcare and/or CCRC experience is highly preferred.
Salesforce admin experience preferred

Responsibilities

Serve as a liaison between Finance & Accounting stakeholders and IT teams, ensuring shared understanding of business goals, challenges, and solution requirements.
Lead the requirements process by eliciting, analyzing, validating, prioritizing, and documenting business needs, including functional specifications, user stories, acceptance criteria, process flows, and decision logs.
Facilitate meetings, workshops, and discovery sessions to gather requirements, challenge assumptions, and identify root causes.
Analyze business processes, systems, workflows, and integrations to identify gaps, risks, and opportunities for improvement or automation.
Translate business requirements into clear, actionable specifications to support system design and development by technical teams.
Collaborate with QA and project teams to define test scenarios, execute test plans, validate results, and support user acceptance testing (UAT).
Provide production support by investigating, troubleshooting, and resolving system or process issues related to finance and accounting applications.
Participate actively in Scrum ceremonies and Agile team meetings, contributing to effective delivery and continuous improvement.
Support system changes and adoption efforts related to evolving platforms, including the upcoming ERP replacement and Salesforce-based processes.
Work independently on assigned initiatives while collaborating closely with senior business analysts and cross-functional partners.