IT Business Systems Analyst

State of Nebraska

1d•$26

About The Position

The Department of Health and Human Services' Medicaid and Long Term Care is looking for a curious and analytical problem solver to perform business process analysis and design support for the Strategic Initiatives team. Fulfillment of the job duties will play a vital role in helping DHHS fulfill its mission of "Helping People Live Better Lives."

Requirements

Post high school coursework, training, or experience in the analysis of business processes and system requirements, and the creation of business process applications.
Demonstrated track record of exceeding productivity goals while working in a fast-paced work environment.
Be curious, have strong analytical and problem-solving skills, and be willing to pursue education opportunities to fill skill or knowledge gaps.
Be skilled in conflict resolution, active communication, and change adaptation.
Ability to work with a team while also being able to self-manage the workload with urgency.
Prior experience in working with computers and software with proficiency in Microsoft Office suite
Knowledge of: Medicaid eligibility determination and DHHS processes and procedures.
Skilled in: customer service, communication, breaking down complex processes in easily digestible ways, teamwork, time management, problem solving.
Ability to: interact with internal and external customers, learn and apply agency practices, learn roles in Agile project management, lead conversations, organize and manage workflow, apply problem solving and critical thinking to a variety of circumstances, work with a remote team, consistently meet deadlines, work in a fast-paced environment while maintaining accuracy and efficiency.

Nice To Haves

Prior experience in business analysis, testing of eligibility processes and procedures, and working as part of a project team.
The ideal candidate will have a thorough understanding of Medicaid eligibility policies and processes and the ability to explain those policies and processes in an understandable manner to those who have no experience working in eligibility operations.

Responsibilities

Informing, reviewing, and accepting the business requirements used to determine the prioritization of development work being completed.
Providing analysis and documentation around current business rules and regulations, processes, policies, and system principles
Proposing and mapping new business processes
Responding to business rules and system design questions and feedback given by CMS, FNS, and other stakeholders
Business process re-engineering
Backlog grooming and prioritization of development based on business rules and requirements
Determining metrics, reports, and test cases to align to the business outcomes
Writing and conducting user acceptance test (UAT) and validation, to include: testing various scenarios from the POV of both internal and external users and documenting bugs, defects, and malfunctions
Documenting UAT processes for systems tested and the roles and responsibilities for Nebraska Policy, Eligibility & Operations, and IS&T staff
Connecting with business partners and contract developers to document requirements, present questions for feedback, and lead functionality demos.
Using Jira, Confluence, SharePoint, and monday.com to document stories, tasks, and traceability of work completed

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life.
Your paycheck is just part of your total compensation.
For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

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