IT & Broadcast Technologist (T & I) (On-site)

CBC/Radio-Canada•Toronto, ON

1d•Onsite

About The Position

Behind the scenes, but ahead of the curve: help us develop the next-generation public broadcaster. Created in 2015 to align, lighten and modernize infrastructure, the Technology & Infrastructure (T & I) team is the backbone and the future forward arm of CBC/Radio-Canada. We are the people that make stuff work. We make connections; between media content, systems, people and places. We are the space in between. A place with purpose. CBC/Radio-Canada has always been a highly regarded pioneer of media technology. Not just in Canada, but around the world. Today, we’re transforming ourselves from conventional radio and television broadcaster into a modern digital media company. Technology is the driving force and we are the team making it happen. This role requires full-time on-site presence. The opportunity We are looking for a Broadcast and IT Systems Specialist to support the studio, content creation, and presentation groups with technical issues as well as help implement groundbreaking technologies across our sites. From the virtualization of services to the implementation of video-over-IP and beyond, to the introduction of centralized and automated workflows, your input will impact CBC/Radio Canada across the country. Every day your hands-on knowledge, your growing expertise, your problem-solving skills and your ability to translate technical issues will be called into play as you work closely with clients facing issues with content creation, backend systems, studios and control rooms. Your patience, sense of urgency and responsiveness will ensure that our content is prepped, scheduled and on the air or digitally available.

Requirements

General understanding and knowledge of computers, networking, IP infrastructure and maintenance of equipment, systems and relevant software technologies.
Familiarity with Windows Server Systems, MacOS and Linux.
Diploma in Computer Science, Information Technology, Electronics, Broadcast, or a related field.
Skilled at communicating effectively with internal partners, relaying your opinions with sensitivity.
Ability to listen and understand perspectives.
Ability to expertly analyze and synthesize information and document technical specifications.
Ability to work in a stressful and demanding environment of a production centre, in carrying out its duties effectively under tight deadlines while providing quality work and maintaining a professional and positive attitude.
Empathetic and patient.
Understanding of the user perspective and priority is providing rapid, stable solutions and support.
Guided by a sense of urgency.
Ability to nurture strong two-way relationships with peers, partners, clients, staff, senior managers and vendors.
Ability to think through issues and innovate solutions.
Proactive and creative in approach.
Problem-solver, researcher and detail-oriented planner.
Awareness of modern, best practices and thrive in an agile environment.
Understanding how to dig into issues, remove the roadblocks and present solutions both immediate and long-term.
Willing to work as an on-site rotating shift (day, evening and overnight).

Nice To Haves

Exposure to managing backend systems, databases and remote support of server systems.
Interest in learning more about audio, video and TV & Radio Broadcast networks.

Responsibilities

Support the studio, content creation, and presentation groups with technical issues.
Implement groundbreaking technologies across our sites.
Install, configure, test, troubleshoot, repair, maintain, update and modify equipment, software, systems and facilities ensuring their proper operating condition and optimal performance.
Contribute ideas, develop methods and make recommendations to overcome problems, achieve desired results and permit better utilization of equipment.
Proactively and in-the-moment solve problems and ensure the users can engage with new functionalities, new tools and conduct their day-to-day work seamlessly.
Work closely with vendor and internal partners across the organization.