IT AV Specialist

Janicki Industries•Sedro Woolley, WA

7h•Onsite

About The Position

At Janicki Industries, we turn complex ideas into real-world solutions through advanced engineering and manufacturing. Our teams design and build innovative structures, tooling, and systems that support industries including aerospace, space, defense, marine, and architecture. Across every role, from engineers and technicians to operations and support teams, our people help solve challenging problems, push the limits of design and manufacturing, and create solutions that make a lasting impact. We are looking for an IT AV Specialist for our growing team. This position is located in Sedro-Woolley, Washington State. Department Summary: The IT AV Specialist ensures Janicki conference rooms, mobile AV systems, and company event technology remain reliable, standardized, and presentation-ready. This role installs and maintains conference room hardware, supports onsite and offsite AV events, maintains mobile AV racks and related equipment, and serves as a primary IT resource for livecasting and broadcasting meetings to remote participants through Microsoft Teams, Zoom, and related platforms.

Requirements

Associate degree in any of the following fields is required: Audiovisual Technology, Information Technology, Electronics Technology, Broadcasting or Digital Media Technology, Telecommunications Technology
Two (2) + years of experience in IT support, AV support, conference room support, event technology, or hardware installation/maintenance required
Experience supporting live or recorded meetings/events, mobile AV equipment, Microsoft Teams, Zoom, display/audio systems, or similar technologies preferred
Valid driver’s license required
Must have strong customer service skills and proficient oral and written communication skills in the English language; must be accommodating and flexible while maintaining priorities
Due to our ITAR and EAR regulations, applicants must be a U.S. citizen or of Legal Permanent Resident Status as defined by 8 U.S.C. 1324b (a) (3)

Responsibilities

Install, configure, label, and maintain conference room AV/IT hardware at the Washington (WA) site, including displays, cameras, microphones, speakers, control panels, docking/connection points, and associated peripherals
Serve as the primary point of contact for conference room readiness and presentation; ensure rooms are meeting-ready, standardized, cleanly cabled, and functioning as intended
Support company AV events both onsite and offsite, including equipment preparation, setup, testing, live operation, teardown, and post-event review
Maintain mobile AV racks, portable speakers, microphones, cameras, cabling, adapters, capture devices, streaming hardware, and related event support equipment
Serve as a primary technical resource for Microsoft Teams and Zoom meetings requiring livecast, broadcast, webinar, recording, or remote-participant support
Configure and validate event audio, video, screen sharing, remote participant access, recording, and broadcast workflows before and during scheduled events
Operate, troubleshoot, and support AV equipment during live meetings and events; resolve issues quickly and perform root-cause analysis when recurring issues occur
Provide remote assistance and guidance for conference rooms and AV event support at the Utah (UT) site; coordinate with local resources and/or travel as needed
Maintain approved video capture, playback, and editing software as needed to support company meetings, recordings, training content, and event-related deliverables
Perform preventive maintenance, periodic inspections, refresh activities, and firmware/software updates for conference rooms, mobile AV racks, and event equipment
Order, receive, and maintain stock of conference room hardware, AV consumables, spare parts, adapters, cables, and cable-management components.
Maintain asset and inventory records for conference room hardware, mobile AV systems, event equipment, and key spares; coordinate replacements and warranty/vendor support as appropriate
Develop and maintain conference room and AV event documentation, including quick-start guides, room-specific notes, event checklists, troubleshooting steps, and end-user instructions
Partner with the Help Desk team, IT Operations, Facilities, Communications, Training, and business stakeholders on standards, event planning, and continuous improvement initiatives
Promote excellent customer service in all end-user and event-support interactions; maintain good on-site attendance as an essential function of the job