IT Assurance and Compliance Manager

Computershare • Canton, MA

2h • $105,000 - $130,000 • Hybrid

About The Position

Computershare Technology Services (CTS) is seeking an IT Assurance and Compliance Manager to manage IT assurance and compliance activities in North America while supporting global activities as needed. The role reports directly to the Head of IT Assurance and Compliance North America. Its primary objective is to ensure CTS meets client expectations and internal and external audit standards, and complies with regulatory requirements. The manager leads engagements between CTS and auditors, clients, and regulators, and coordinates regional CTS audit activities supporting Computershare’s third-party assurance (TPA) testing program, with additional support for global TPA efforts when required.

The team covers client assurance, audit, external assurance, identity and access management governance, and threat and vulnerability management. This role focuses primarily on external, internal, and regulatory audits and client engagement. It coordinates SOC 1 and SOC 2 audit work, supports client due diligence, ensures regulatory compliance, and identifies and mitigates IT-related risks in North America.

The position is based in the Canton, Massachusetts office at least three days per week, with flexibility to work from home for part of the week. The typical base pay range for the Canton location is $105,000–$130,000 USD.

Requirements

• At least 3–5 years of IT audit, compliance, or related experience in technology and financial services.
• Experience with on-premise and cloud-based hosting environments, including Azure, Windows, Linux, networking, and security.
• Strong experience leading SOC 1 and SOC 2 audits in coordination with internal and external stakeholders.
• Good understanding of legal and regulatory requirements in the United States and Canada.
• Strong organizational and time-management skills.
• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.
• Ability to work under pressure and manage multiple priorities.

Responsibilities

• Coordinate, manage, and complete audit engagements on time in North America and support the broader global team.
• Ensure controls are effectively designed and that evidence and documentation support operating effectiveness and meet internal and external audit requirements.
• Coordinate SOC 1 and SOC 2 audit activities with internal and external stakeholders, including managing subject-matter experts, collecting appropriate evidence, and representing CTS in audit meetings.
• Represent CTS at client-facing onsite meetings and collect evidence to meet client due diligence requirements under contracts and service-level agreements.
• Draft and maintain client-facing assurance statements, control summaries, and compliance reports as needed.
• Ensure IT operations comply with regulatory requirements, with a focus on North America; monitor relevant regulations and assist with changes to IT processes and policies.
• Identify and mitigate IT-related risks in North America, develop and implement risk management strategies, and align IT activities with the company's risk appetite.
• Build and maintain strong relationships with third-party auditors, clients, and regulators.
• Coordinate CTS audit activities for Computershare’s regional third-party assurance testing program and support the global TPA team as needed.

Benefits

• Paid parental leave.
• Flexible working.
• Medical, dental, and vision coverage.
• 401(k) matching.
• Tax-advantaged flexible spending plans, including healthcare, dependent care, and commuter plans.
• Short- and long-term disability benefits.
• Life insurance and supplemental life insurance.
• Health and well-being rewards that can be tailored to support the employee and their family.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed