IT Associate Manager, Ecommerce

Meijer•Grand Rapids, MI

7h•Hybrid

About The Position

The IT Associate Manager is a leadership role in an agile environment, responsible for developing a high functioning team and coaching team members to support skills development and career growth. The IT Associate Manager is responsible for planning and managing all projects and budgets within assigned business areas to deliver business value. Position follows our hybrid schedule: Monday-Wednesday in office, Thursday-Friday remote.

Requirements

Bachelor’s degree in Computer Science, Computer Information Systems, Business Information Systems, Engineering or related discipline or equivalent work experience and technical training is required.
5 years of experience in business or systems development, including implementation and installation in an online environment.
Demonstrating leadership skills and possessing a track record of managing technical staff (cross-functional experience highly desirable).
Familiarity managing budgets and understanding impact of financial decisions to P&L.
Conceptual knowledge of information technologies and methodologies
Technical fluency in TypeScript-based ecosystems, especially React, Next.js, React Native, and Expo
Ability to lead teams working in monorepos with shared packages, reusable UI systems, and platform ownership boundaries
Understanding of API-driven architecture, including GraphQL, REST integrations, and type-safe contracts across services
Experience guiding frontend and mobile architecture decisions around performance, scalability, maintainability, and developer experience
Familiarity with content platforms and headless CMS operations, including schema-driven content models, publishing workflows, and admin tooling
Strong product-engineering partnership skills, with the ability to translate customer, business, and content needs into technical execution plans
Experience coaching engineers through architectural tradeoffs rather than only directing implementation details
Strong operational judgment in prioritization, technical debt management, dependency decisions, and roadmap sequencing
Ability to lead cross-functional execution involving design systems, accessibility, content operations, QA, and platform stakeholders
Clear communication skills for hiring, mentoring, performance management, technical planning, and executive-facing status reporting
Demonstrated ability to build and develop teams.
Demonstrated strong abilities in relationship management.
Exposure to a wide variety of software project management methodologies and frameworks with a deep understanding of agile development methodologies
Successfully developed and implemented applications in new computing architecture environments using new and emerging technologies.
Demonstrated ability to manage multidiscipline, high-performance work teams and development groups.
Demonstrated competency in the execution of multiple projects, including managing resources across multiple projects to meet goals.
Developed efficient and effective solutions to diverse and complex business problems.

Nice To Haves

Experience in the retail industry or in a production/service environment is preferred.
Strategic leadership across a cross-platform product organization spanning web, mobile, CMS, and shared platform engineering

Responsibilities

Manages scrum team, scrum masters and technical POs within an agile train.
Responsible for talent development, including active coaching to support team member’s technical and functional skills and career growth.
Develops resourcing strategies, allocating budget, staff (on-site, off-shore & vendor), tools and specialized support necessary for cost-effective implementation and successful customer rollout.
Develops and maintains a technology roadmap that supports business objectives.
Ensure delivery of business value including strategy for support and participation in on-call rotation.
Manages relationships with business partners and external vendors.
Assesses project viability and recommends strategies and tactics to satisfy customer needs.
Manages the execution and delivery of projects.
Provides direction to project teams and integrates activities with other IT functions to ensure successful implementation and support of project efforts.
Facilitates the removal of agile train blockers and impediments.
Ensures that application systems are developed in a way that complies with security and architectural standards and established methodologies.
Monitors and reports to IT and user/customer management on the status of multiple, concurrent project efforts.
Responsible for team member staffing and selection.