IT Asset Repair Technician
About The Position
IT Asset Repair Technician Beachwood, Ohio Type Full Time Make a difference behind the scenes - join our team and help support compassionate care in communities across the company! We’ve been recognized by Newsweek and Plant-A Insights Group as one of America’s Most Admired Workplaces for 2026! As an employee recently said, “I feel I have a lot of support. I feel like part of the team.” Position Summary: The primary purpose of the IT Asset Repair Technician job is to diagnose, repair, and recondition company computing devices – primarily laptops, desktops, iOS devices, and kiosks – returning them to fully functional, working condition with quick turnaround, in addition to maintaining component inventory and creating and following standardized repair processes.
Requirements
- High school graduate or equivalent
- Some form of post-secondary IT technical training or equivalent hands-on experience
- Familiar with the Microsoft Office product suite (Word, Excel, Outlook)
- Familiar with Microsoft Windows 10/11, including operating system installation, imaging, and recovery
- A minimum of two (2) years of hands-on experience repairing computer hardware, including laptops, desktops, kiosks, and mobile devices
- Hands-on experience replacing internal components (screens, batteries, RAM, storage drives, keyboards) is required
Responsibilities
- Diagnose, repair, and recondition company computing devices – primarily laptops, desktops, iOS devices, and kiosks
- Return devices to fully functional, working condition with quick turnaround
- Maintain component inventory
- Create and follow standardized repair processes
Benefits
- On-Demand Pay – Get paid as soon as the next day for the work you do today!
- Flexible Scheduling
- Onsite Gym Access
- Generous PTO & Benefits
- Employee Events & Activities
- Benefit eligibility the first of the month following 30 days
- Comprehensive benefit packages including medical, dental, and vision, and more.
- Health Savings Account available with employer contribution.
- 401K through Fidelity
- Employer-paid life insurance (FT employees)
- Robust Employee Assistance Program
- Generous Paid Time Off (PTO)
- Educational, leadership, and tuition opportunities
- Various discount programs offered, including discounted childcare programs through KinderCare
- Wellness programs offered through WebMD
- Employee recognition programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
