IT Asset Manager

Astreya•Seattle, WA

2d•$98,560 - $134,400•Onsite

About The Position

The IT Asset Manager is responsible for the lifecycle management of IT assets, ensuring data integrity, coordinating with stakeholders and vendors, and driving process improvements. This role involves creating and maintaining accurate asset records, managing asset movements and disposals, and ensuring compliance with various controls. The position requires a strong understanding of IT Asset Management (ITAM) and Configuration Management Database (CMDB) principles, data center operations, and supply chain logistics. The role also involves building reports, automating workflows, and collaborating with cross-functional teams to optimize asset management processes.

Requirements

Minimum: Bachelor’s degree in Supply Chain, Information Systems, Engineering, or comparable experience.
Grade 1: 0–1 years in asset/logistics/DC operations; internship/co‑op acceptable.
Grade 2: 1–3 years asset management or DC logistics; independent ownership of a site/zone.
Grade 3: 3–5 years; audit/project experience; cross‑functional leadership; vendor coordination.
Grade 4: 5+ years; regional ownership; vendor governance and KPI/financial accountability.
IT Asset Management (ITAM) and Configuration Management (CMDB) fundamentals; relationships among CIs for servers, network, storage, optics, and circuits.
Data center/colo practices (receiving, staging, racking, cabling basics, remote‑hands coordination) and DCIM concepts.
Supply chain/logistics basics (INCOTERMS, export docs, customs considerations), spares/VMI management, and RMA workflows.
Controls/compliance (SOX, ISO 27001/19770 concepts), data privacy, and NIST 800‑88‑aligned media handling per client policy.
High‑precision data entry and reconciliation; proficiency with spreadsheets (lookups, pivots) and dashboarding.
Use of asset tools (e.g., ServiceNow/CMDB, Oomnitza, Asset Panda), DCIM/portal systems, and barcode scanners.
Vendor communications and coordination across time zones; ticket/queue management.
Root‑cause analysis and documentation of SOPs/runbooks.
Prioritize multiple workstreams; meet deadlines amid changing demands.
Communicate clearly with technical and non‑technical stakeholders; influence decisions with data.
Maintain meticulous chain of custody and safety/ESD practices.
On‑site presence aligned to shift and change windows; occasional after‑hours/weekends for migrations or audits.
Ability to lift/push/pull up to 50 lb (23 kg) safely; frequent standing/walking; occasional ladder/mezzanine work; operation of carts/pallet jacks as permitted.
Frequent wrist/hand motions for scanning/data entry; computer use throughout the shift.
Work across warehouse/DC and office environments; tolerate variable noise/temperature within safety limits; adhere to ESD controls.
Travel between local sites and occasional regional travel as needed.

Nice To Haves

Preferred Certifications: ITIL® Foundation, CompTIA Server+/Network+, Lean Six Sigma (Yellow/Green), CSCA/CSCP, DC/colocation safety.
ITSM/CMDB: ServiceNow, Jira/Insight.
DCIM/Portals: Device42, NetBox, vendor portals, colo site portals.
Logistics: ERP (SAP/Oracle), carrier portals, RMA portals, Zebra/RFID scanners.
Reporting: Google Sheets/Excel (pivots/XLOOKUP), basic SQL/BI.

Responsibilities

Create/maintain authoritative records in CMDB/asset tools (ownership, location, status, config, warranty, costs).
Execute MACD: additions, migrations, swaps, RMAs, and decommissions; coordinate on‑site remote hands.
Validate demand, place orders (per client process), and track shipment → delivery → acceptance.
Manage spares/VMI programs; define min/max, reorder points, and placement strategy.
Act as the initial point of contact for vendor queries on shipments, access, and documentation.
Schedule remote‑hands, ERAD/ITAD pickups, and de‑installs; verify certificates of destruction/recycling where required.
Partner with SCM/Planning to onboard new SKUs/BOMs and maintain catalogs; collaborate with DC Ops/NetEng on capacity plans.
Run vendor QBRs and track SLAs/OLAs.
Reconcile portals, DCIM, and asset tools; investigate root causes for deltas; correct at source.
Perform cycle counts and audits; maintain evidence for SOX/ISO/client controls.
Build dashboards and weekly reports (stock levels, shrinkage, aging RMA, lead times, site health).
Document SOPs/runbooks; remove waste using Lean/5S; pilot barcoding/scan workflows and integrations (e.g., ITSM↔CMDB↔DCIM).
Drive standardization across regions; contribute to tooling requirements and UAT.

Benefits

Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through UHC
Nationwide Vision provided by UHC
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program provided by Goomi Group
Employee Assistance Program
Wellness Days
401k Plan
Basic and Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law