IT Assest Management Techncian - Hourly

University of ArkansasFayetteville, AR
Onsite

About The Position

The IT Asset Management (ITAM) Technician supports the ITAM Team by performing hands-on collection, processing, and documentation of surplus IT equipment across campus. This position requires a proactive approach to work tasks, strong attention to detail, the ability to work independently, and the physical capability to lift and carry up to 30-50 pounds. Working hours are 25 hours through the semester, with full-time as an option during the summer. Junior and Senior students are encouraged to apply. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Requirements

  • High school diploma or equivalent.
  • Valid Driver's License.
  • Ability to lift and carry 30-50 pounds.
  • Strong attention to detail and accuracy in data entry.
  • Familiarity with Excel and basic data tracking tools.
  • Ability to follow technical procedures for equipment handling and component removal.
  • Proof of legal authority to work in the United States on the first day of employment.

Nice To Haves

  • Proficiency in using PC and Mac computers.
  • Competent in Microsoft Office Suite, including Teams.
  • Excellent organizational skills.
  • Experience in computer support.

Responsibilities

  • Pick up data storing IT equipment from multiple campus locations; safely lift, carry, and transport equipment (30 50-pound lifting requirement).
  • Physically remove hard drives, batteries, and other components from surplus IT equipment following established procedures.
  • Accurately transcribe asset tag numbers, serial numbers, and other identifying information into Excel spreadsheets.
  • Research IT assets in Workday, with particular focus on verifying asset status, ownership, and disposition requirements.
  • Convert and transcribe Excel based asset data into formal transfer requests for Property Accounting.
  • Maintain and update tracking systems for all incoming IT assets to ensure accurate chain of custody and documentation.
  • Follow ITAM Project Team guidelines for safety, data security, and equipment handling.
  • Uphold regular, reliable, and non-disruptive attendance.

Benefits

  • University contributions to health, dental, life and disability insurance
  • Tuition waivers for employees and their families
  • 12 official holidays
  • Immediate leave accrual
  • Choice of retirement programs with university contributions ranging from 5 to 10% of employee salary
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