IT Deskside Support Specialist

Brightli•Kirksville, MO

1d•Onsite

About The Position

Are you a detail-oriented and proactive IT professional passionate about optimizing technology resources and ensuring operational efficiency? Join our team at Centerstone as an IT Asset Management Specialist I! In this role, you’ll manage the lifecycle of IT assets—from procurement to disposal—ensuring accurate records, compliance with policies, and optimal utilization across the organization. You’ll collaborate with cross-functional teams to maintain our configuration management database (CMDB), conduct audits, and support end-users with asset-related processes.

Requirements

Bachelor’s degree in Computer Science, Information Systems, or related field OR 4 years of equivalent experience
Prior experience in IT asset management or a related role preferred
Knowledge of IT asset management principles, tools, and processes
Familiarity with ITIL practices and CMDB systems
Proficiency in asset management software
Strong analytical and problem-solving skills
Excellent attention to detail and record-keeping
Effective communication and interpersonal skills
Ability to work independently and collaboratively
Strong organizational and time management abilities

Responsibilities

Maintain accurate inventory of all IT assets including hardware, software, licenses, and accessories
Update and manage the CMDB to reflect current asset information
Track IT asset lifecycle: procurement, deployment, maintenance, upgrades, and decommissioning
Conduct regular audits to ensure compliance with asset management policies
Collaborate with IT teams to establish asset tracking and reporting processes
Develop and implement asset tracking workflows
Coordinate with vendors for procurement, licensing, maintenance, and disposal
Monitor asset utilization and recommend optimization strategies
Identify and resolve discrepancies in asset records
Provide technical support and guidance to end-users on asset procedures
Stay current with industry best practices and trends in IT asset management

Benefits

29 Days of PTO
Eligibility for HRSA Loan Repayment (eligibility requirements apply)
Comprehensive employee benefits package – health, dental, vision, retirement, life, & more
Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees
Company-paid basic life insurance
Emergency Medical Leave Program
Flexible Spending Accounts – healthcare and dependent child-care
Health & Wellness Program
Employee Assistance Program (EAP)
Employee Discount Program
Mileage Reimbursement (if applicable)
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness