IT Asset Management Analyst

Edgewater Federal Solutions, Inc. • Golden, CO

1d • $63,025

About The Position

Edgewater Federal Solutions is seeking an IT Asset Management Analyst to support the IT program at a major national laboratory.

Requirements

• 2 years IT Asset Management experience
• U.S. Citizenship is required per Contract.
• Knowledge of major IT manufacturers and software publishers
• Ability to effectively work in a hybrid collaborative team environment
• Strong communication skills, written and verbal
• Customer service experience and commitment to customer service and support
• Analytical and problem-solving skills
• Initiative to anticipate issues and provide insight into solutions
• Strong attention to detail and organizational skills
• Ability to manage projects in parallel with daily tasks
• Ability to work independently and with a sense of urgency and accuracy, in a fast-paced team environment
• Intermediate experience with Microsoft Office suite of applications

Nice To Haves

• Experience with ServiceNow ITSM and ITAM functionality
• General technical knowledge and experience
• General administrative experience

Responsibilities

• Software Asset Management
• Obtain and conduct initial review of End User License Agreements (EULAs)
• Creation and maintenance of software product, model and entitlement records
• Assistance with internal compliance audits and mitigation
• Hardware Asset Management
• Creation and maintenance of hardware/consumable product, model and asset records
• Assist in the reclamation of computers after replacement and employee separation
• Ensure that accountability agreements are accepted by custodians
• Vendor Management
• Request quotes
• Obtain W-8BEN from foreign vendors as required by laboratory policy
• Queue Management
• Monitor IT Asset Management queue and provide updates to requesters, as appropriate
• Identify and fulfill “Tier 1” requests/tasks
• Other project tasks and duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees