IT Asset Hardware Management

Street Legal Industries•Golden, CO

3d•$40

About The Position

This is a part-time position estimating 1040 hours over a 6 month period. Great opportunity to gain experience and recognition. No benefits will be offered due to it being part- time. Job Description Summary: Support projects and the daily operations of the IT Asset Management Program Duties Shall Generally Include: · Hardware Asset Management o Conduct physical stockroom inventories o Investigate and reconcile inventory shortages and discrepancies o Move inventory between stockrooms and locations o Assist in the inventory and management of the IT vending machine o Manage hardware and consumable assets in ServiceNow stockrooms · Cross-functional Collaboration o Work with the IT Service Desk and Desktop Support teams to ensure their stockrooms have adequate inventory o Collaborate with the Property Management team to locate tagged equipment, update inventory records and reconcile discrepancies between asset management systems · Queue Management o Monitor IT Asset Management queue and provide updates to requesters, as appropriate o Identify and fulfill “Tier 1” requests/tasks · Other project tasks and duties as assigned

Requirements

1 year Hardware Asset and Inventory Management experience
Knowledge of and familiarity with major hardware OEMs, vendors and models
Ability to effectively work in a hybrid collaborative team environment
Strong communication skills, written and verbal
Customer service experience and commitment to customer service and support
Analytical and problem-solving skills
Initiative to anticipate issues and provide insight into solutions
Strong attention to detail and organizational skills
Ability to manage projects in parallel with daily tasks
Ability to work independently and with a sense of urgency and accuracy, in a fast-paced team environment
Intermediate experience with Microsoft Office suite of applications

Nice To Haves

Experience with ServiceNow ITSM and HAM/ITAM functionality
General technical knowledge and experience

Responsibilities

Conduct physical stockroom inventories
Investigate and reconcile inventory shortages and discrepancies
Move inventory between stockrooms and locations
Assist in the inventory and management of the IT vending machine
Manage hardware and consumable assets in ServiceNow stockrooms
Work with the IT Service Desk and Desktop Support teams to ensure their stockrooms have adequate inventory
Collaborate with the Property Management team to locate tagged equipment, update inventory records and reconcile discrepancies between asset management systems
Monitor IT Asset Management queue and provide updates to requesters, as appropriate
Identify and fulfill “Tier 1” requests/tasks
Other project tasks and duties as assigned