IT Asset Analyst
About The Position
Build your Career. Make a Difference. Presbyterian is hiring a IT Asset Analyst to provide a single point of contact for a single IT Service Management process, responsible for planning and coordination of day-to-day activities required to carry out, monitor and report on the process for which they are responsible. Make changes in the process as required, and manages the process end-to-end so as to ensure optimal overall performance. Responsible for managing all process documentation and supporting all enhancements to the process. Partners with the Technical Subject Matter Experts to provide process requirements for building or modifying tools that support the process.
Requirements
- Associate degree in related technical/business area plus 0-2 years of experience in IT.
- 3 years additional experience can be substituted in lieu of degree
Responsibilities
- Assists with the design, development and maintenance of one of the processes and related procedures within the ITSM Lifecycle.
- Assists with the planning and management of support for the process and for the toolset supporting the process
- Assists with coordinating interfaces between ITSM process and other service management processes
- Assists with the monitoring of the effectiveness of the process and makes recommendations for improvement.
- Assists with the production of management information through the definition of CSFs and KPIs for the process within area of responsibility
- Receive, store, and stage equipment/assets at the dock; notify departments for inspection and check-in, tag assets, enter data, and support delivery to requesting teams.
- Verify packages and receipts against Purchase Orders, record in systems, note discrepancies, and start resolution as needed.
- Physically able to lift fifty-pound boxes.
- Work effectively in both remote and warehouse settings; unload shipments safely, organize, and prepare them for receiving.
- Collaborate with the team to train members, document procedures, and improve asset management processes.
Benefits
- All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
- Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
