Associate IT Applications Analyst

Cleveland-Cliffs

3d•CA$60,000 - CA$75,000•Onsite

About The Position

Cleveland-Cliffs Tooling and Stamping has an immediate opportunity for an IT Applications Developer in the organization. As an Associate IT Applications Analyst, your duties encompass managing and maintaining the ERP system, ensuring its smooth operation, and supporting users, including tasks like user access management, system configuration, troubleshooting, and implementing logs and upgrades.

Requirements

Equivalent to completion of University, Community College or specialized courses up to 2 academic years
Some knowledge of IBM System i system administration and DB2
Some knowledge of automotive EDI, particularly as it pertains to Honda, Stellantis, VW, Rivian, etc.
Ability to work closely and communicate with all groups within the company as well as with vendors and suppliers

Nice To Haves

Some knowledge of ERP systems [e.g. Epicor CMS, SAP etc], preferably in a manufacturing environment
A background in RPG programming would be considered an asset
Some understanding of manufacturing processes, preferably in the automotive industry

Responsibilities

Provide day-to-day support for ERP system users across multiple companies and locations
Troubleshoot system issues, resolve errors, and escalate technical problems as required
Maintain system configurations, master data integrity, and user access controls
Monitor system performance and ensure data accuracy and reliability
Collaborate with business units to understand workflows and identify system improvement opportunities
Support and optimize processes across finance, operations, manufacturing, and project management functions
Assist in implementing system enhancements, upgrades, and new modules
Promote standardization of processes where appropriate while supporting business unit needs
Develop, maintain, and improve ERP reports, dashboards, and data extracts
Support business users with reporting needs and data interpretation
Ensure consistency and accuracy of data across systems
Assist leadership with data-driven insights to support decision-making
Provide training and guidance to end users on ERP functionality and best practices
Develop and maintain user documentation, procedures (EUP’s), and training materials
Support onboarding of new employees with ERP system training
Encourage user adoption and continuous improvement of system usage
Participate in ERP-related projects including enhancements, integrations, and upgrades
Support testing, validation, and deployment of system changes
Work with IT and external vendors to implement technical solutions
Assist in identifying opportunities for automation and efficiency improvements
Ensure adherence to data governance standards and company policies
Support audits by providing system data and documentation as required
Maintain data integrity across all ERP modules and related systems
Assist in developing and enforcing system controls and best practice
Other duties as assigned