IT and Network Specialist

Center For Improving Value In Health Care•Denver, CO

16h•$65,000 - $75,000•Hybrid

About The Position

The Center for Improving Value in Health Care (CIVHC) is an independent, mission-driven nonprofit that leverages data to drive price transparency, advance health equity, and improve health and health care for Coloradans. As the designated administrator of the Colorado All Payer Claims Database (CO APCD), we transform claims data into powerful insights that inform policy, foster accountability, and accelerate system-level improvement. We partner with communities, health systems, policymakers, and leaders across the state to advance affordability, equity, and outcomes – and we approach this work with analytical rigor, creativity, and a commitment to measurable impact. We envision a community where everyone has the opportunity to be healthy and can access affordable, high-quality care. Our core values – Service, Stewardship, Integrity, and Equity – guide every aspect of our work and reflect our dedication to empower people and organizations working to improve health and well-being across the state. Job Summary: The IT and Network Specialist works across departments to support and maintain the company’s internal software and hardware systems. The Specialist will also coordinate with outside support vendors for IT help desk needs, technology maintenance and planning, and will assist the Data Operations team with IT oversight of the secure data warehouse environment for the Colorado All Payer Claims Database. This position is also responsible for ongoing cyber security planning, monitoring, maintenance, and support. Hybrid Work Model This position is based in Denver, Colorado. Because CIVHC operates under a hybrid work model with a requirement of at least one in-office day per week (unless otherwise approved), candidates must reside within a commutable distance to the Denver metro area. Limited relocation assistance may be available for out-of-state candidates who intend to relocate to the Denver area.

Requirements

Expert with all Microsoft 365 Business applications, including MS Exchange and SharePoint.
Expert with Adobe Pro.
Excellent analytical and problem-solving skills.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to function well in a high-paced and at times stressful environment.
Ability to evaluate, learn, and adapt new software tools for changing business needs.
Bachelor’s degree or equivalent in a computer-science-related field. Four years’ experience accepted in place of a degree.
At least two years’ related experience required.
Microsoft 365 Fundamentals certification required.

Nice To Haves

Understanding of health care privacy regulations preferred.

Responsibilities

IT Help Desk and Troubleshooting
Communication with staff and vendors to resolve technical problems.
Maintenance and planning for existing software and hardware systems, including software license renewals and workstation inventory, replacement, and recycling.
Cybersecurity oversight, including maintenance, planning, and developing training materials.

Benefits

403b Retirement Plan
Medical, Dental, and Vision plans
Healthcare and Dependent Care Flexible Spending Account options
Paid life insurance
Short- and long-term disability coverage
9 paid holidays per year plus generous personal time off
Company-paid parking
On-site workout facility
Excellent work-life programs, such as flexible schedules, and work-from-home options
Employee wellness program
Internal professional development opportunities
Position may qualify for Public Service Loan Forgiveness Program. For more information, go to: https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service