IT Analyst

Dow•Midland, MI

About The Position

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com. About you and this role Dow has an exciting opportunity for an Information Technology Analyst located in Midland, MI or Houston, TX! Please note that we are hiring for various technologies within Information Systems. This role: Designs, develops, and supports solutions and processes to meet business needs and requirements. Works in a business process, enabling, or implementation team, and applies general knowledge of Information Systems, which is typically developed through formal education. In this role, you will require conceptual knowledge of theories, practices, and procedures as well as having general business knowledge developed through education or prior experience related to your discipline and functional area. You will need to have the ability to exchange straightforward information with others and ask questions to check for understanding. It is your responsibility to use established procedures and practice to analyze and resolve standard problems. You will be accountable for assigned contributions with no direct supervisory responsibilities. Your performance impacts your own work with limited impact on your team. You will need to use established procedures and practices to achieve objectives and meet deadlines.

Requirements

Platform familiarity
Familiar with SAP systems, ETL concepts, and common database and application integrations.
Basic understanding with common web communication protocols (HTTP/HTTPS, REST, SOAP, ODATA)
Knowledge of common authentication methods and certificates (SSO, OAuth, SAML, Basic, Keypairs)
Be comfortable learning and managing new technologies
Aptitude to learn quickly
Strong collaboration and communication skills
SAP Process Orchestration (i.e. SAP PI/PO)
SAP Data Services (i.e. BODS)
SAP Business Technology Platform and Cloud Foundry
SAP Cloud Platform Integration
SAP API Management
Azure Event Driven Architecture
Azure Service Bus
Azure Data Factory
Globalscape SFTP
Application Platforms & Operations
Strong knowledge and expertise with Windows system administration
Active Directory knowledge and experience is a plus
Linux administration experience is a plus
Strong working experience in a cloud environment (Azure)
Entra ID knowledge and experience is a plus
On premise and cloud deployment/upgrade experience
Good expertise within DevSecOps practices
Hands-on experience with DevSecOps toolset is a plus
Azure DevOps / GitHub
AKS / Containers
Visual Studio and Git
CI/CD pipeline experience is a plus
Automation and scripting skills like PowerShell, Azure CLI, and IaC templates
Software lifecycle management experience
Good communication, troubleshooting, documentation, and time-management skills
Integration Services: The ability to design, configure, and support data and application integrations across systems (e.g., SAP, Azure, APIs). This includes understanding ETL processes, protocols (REST/SOAP), authentication methods, and integration platforms.
Proactive Problem Solving: Identifying issues before they escalate, analyzing root causes, and applying established procedures to resolve standard technical and process-related problems.
Business Processes: Understanding how business functions operate and how technology enables or improves them. This includes partnering with analysts, developers, and business stakeholders to ensure solutions align with functional needs.
Technical Support / Troubleshooting: The ability to diagnose, investigate, and resolve issues in applications, systems, integrations, or infrastructure—especially in cloud, SAP, Windows/Linux, or DevSecOps environments.
Detail-Oriented Documentation: Creating accurate, complete technical documentation—including integration specifications, solution designs, process flows, and system configurations—ensuring clarity and adherence to architecture and compliance standards.
Bachelor degree in IT discipline preferred or a minimum of 3 years of relevant experience in lieu of a bachelor's degree
A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

Responsibilities

Design, define, and document solutions to meet functional, technical, security, and performance requirements while ensuring conformance to standards and complying with Enterprise Architecture strategies and direction
Collaborate with senior developers and business analysts to troubleshoot and optimize integration processes
Document integration processes and maintain technical specifications
Understand broader technical vision of the Information Technology Services organization and align solutions accordingly
Lead and/or implement continuous improvement efforts
Ability work independently and as a team member
Ensure established SLA and KPI metrics are met
Assist with project shaping arrangements, along with workload planning

Benefits

Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
Employee stock purchase programs (availability varies depending on location).
Student Debt Retirement Savings Match Program (U.S. only). Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
Competitive yearly vacation allowance.
Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
Paid time off to care for family members who are sick or injured.
Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.
Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
On-site fitness facilities to help stay healthy and active (availability varies depending on location).
Employee discounts for online shopping, cinema tickets, gym memberships and more.
Additionally, some of our locations might offer:
Transportation allowance (availability varies depending on location)
Meal subsidiaries/vouchers (availability varies depending on location)
Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)