IT Analyst

Montauk Renewables Inc.•Pittsburgh, PA

59d

About The Position

Under the supervision of the Director of IT, the IT Analyst will be responsible for (i) the daily operations of the organization's network infrastructure, including hardware, software, security, and services. (ii) Coordinate and collaborate with the rest of IT, Automations (OT), and the business at large to identify and implement opportunities for continuous improvement. (iii) Assist with policies and procedures that ensure compliance with industry standards and regulations, minimize downtime, and support efficient operations.

Requirements

Associates of Science in Computer Information Systems or similar degree
2 - 5 years' experience in systems support
Strong technical skills to maintain environments such as Microsoft 365, Citrix systems, VMware, Fortinet, etc.
Comprehensive knowledge of Enterprise Resource Planning (ERP) software
Fundamental working knowledge of SQL database environments
Applied use of scripting for automated tasks (Visual Basic, PowerShell, etc.)
Ability to construct and revise policies relating to acceptable systems use
Strong interpersonal and communication skills
Excellent technical documentation skills
Ability to work and learn under direct supervision and under a high stress, growing environment

Responsibilities

Ensure the core infrastructure systems within the IT network are effectively maintained, and administered to ensure smooth reliable operations
Lead troubleshooting and resolution of routine network issues and conducts root cause analysis (RCA) to prevent recurrences and identify potential technological, training, or process improvements.
Translate business needs to specific functional requirements to be relied upon by designated project team(s)
Coordinates with project stakeholders to meet desired implementation goals and timelines
Provides support to existing systems across both administrative and operational departments
Select and manage key hardware and software for supporting the IT infrastructure
Development of baselines for technology stack across the organization
Understanding and adherence of defense-in-depth practices as related to cybersecurity
Available to be on call when needed
Other duties as assigned