About The Position

IT Administrator (Contractor, Up to 40 Hours/Month) We’re looking for an IT Administrator to support our growing, fully remote team at AEQ. This is a hands-on, part-time contract role supporting day-to-day IT operations, employee onboarding/offboarding, and overall system performance. You’ll be joining a collaborative, fast-moving team working across digital, AI, and immersive technologies. Who You Are You are a proactive and reliable IT generalist who thrives in a remote environment. You take ownership of issues, communicate clearly, and are comfortable supporting both end users and cloud-based systems. You bring strong, hands-on experience with Google Cloud Platform (GCP) and are confident managing, securing, and optimizing cloud environments as part of your day-to-day work.

Requirements

  • Proven experience as an IT Administrator or similar role in a cloud-based environment
  • Strong, hands-on experience with Google Cloud Platform (GCP) (required)
  • Experience with Infrastructure as Code (Terraform or similar tools)
  • Deep understanding of GCP IAM, including roles, policies, and access controls
  • Experience with GCP networking (VPCs, VPNs, Interconnect) and compute/storage services
  • Experience with monitoring and logging tools (Google Cloud Operations Suite / Stackdriver)
  • Exposure to cloud cost management and optimization (FinOps practices)
  • Solid understanding of networks, systems, and IT security best practices
  • Experience supporting remote teams and distributed environments
  • Experience with IT service management tools and ticketing systems
  • Ability to troubleshoot across hardware, software, and cloud systems
  • Comfortable managing multiple SaaS tools and user access
  • Basic scripting or automation experience is an asset
  • Strong communication skills with both technical and non-technical users

Nice To Haves

  • Degree or diploma in Information Technology, Computer Science, or related field preferred
  • Relevant certifications (e.g., Google Cloud certifications, CompTIA) are an asset

Responsibilities

  • Provide remote technical support across the full employee lifecycle (onboarding, ongoing support, offboarding)
  • Manage and resolve IT tickets, ensuring timely communication and documentation
  • Support and maintain cloud infrastructure, with a strong focus on Google Cloud Platform (GCP)
  • Work within GCP environments including Compute Engine, Cloud Storage, and VPC networking (including shared VPCs, VPN, and Interconnect)
  • Monitor system performance, uptime, and reliability, ensuring high availability and supporting disaster recovery readiness
  • Utilize Google Cloud Operations Suite (Stackdriver) for monitoring, logging, and troubleshooting system performance and errors
  • Support infrastructure provisioning and consistency using Infrastructure as Code (e.g., Terraform or Google Cloud Deployment Manager)
  • Administer and manage identity and access within GCP, applying best practices around IAM, service accounts, and least privilege access
  • Monitor and manage cloud usage and costs, applying FinOps principles (budgets, labeling, cost tracking, and optimization strategies)
  • Troubleshoot hardware, software, and network issues with minimal disruption to users
  • Set up and configure laptops and equipment, including VR (Oculus) devices
  • Administer user accounts across tools such as Google Workspace, Slack, Jira, and other SaaS platforms
  • Manage software updates, patches, and system configurations
  • Identify and address security vulnerabilities, including phishing risks and endpoint protection
  • Educate team members on IT and security best practices
  • Maintain clear documentation of systems, configurations, and processes
  • Support light automation and scripting to improve efficiency

Benefits

  • Flexibility, this is a contractor 40 hours a month at $35/hour so we are open to someone having another part-time or full-time job.
  • Remote Work Culture

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What This Job Offers

Job Type

Part-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

1-10 employees

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