IT Administrative Assistant

Bedford Industries•Worthington, MN

2d•$19 - $23

About The Position

The IT Administrative Assistant provides essential support to ensure the smooth operation of daily activities for the ERP Team. The primary responsibility is assisting the ERP team with end-user technical support, documentation and reporting. This position will be the user liaison and first contact for most ERP issues. They will efficiently manage the helpdesk support tickets through prioritization and organization.

Requirements

0-2 years NetSuite experience with high school diploma or equivalent
Strong organizational skills and attention to detail
Proven analytical thinker and problem solver
Willingness to dig into complex issues and commit to continually educating oneself
Excellent written and verbal communication skills
Demonstrate proficiency in Microsoft Office
Strong ability to multitask and handle multiple projects
Ability to work well with various departments
Works in an office and production environment

Responsibilities

Initial point-of-contact for the ERP team and provide basic support for all internal users
Prioritize tickets and execute activities independently
Assist ERP Analysts with saved searches, reporting and tasks
Learn and maintain up-to-date knowledge of basic NetSuite functionality and integrations
Remain current with basic NetSuite capabilities and features
Assist with maintaining the integrity of the sandbox environment via testing and cleanup
Other duties as assigned