Administrative Assistant, IT

Blue Cross and Blue Shield of Kansas•Topeka, KS

1d•$21 - $26•Hybrid

About The Position

This Administrative Assistant, IT performs a variety of administrative and secretarial tasks aimed at optimizing the time and performance of an AVP, director, multiple managers, or employees of a department. Tasks may involve acting as a first point of contact, dealing with correspondence and phone calls, organizing meetings and appointments, preparing documents or reports, and controlling access to the AVP, director, manager, or the department. May involve handling confidential information. This position reports to the Director IT Application Development. . “This position is eligible to work onsite or hybrid in accordance with our Telecommuting Policy. Applicants must reside in Kansas, Missouri or be willing to relocate to another approved state as a condition of employment.” Are you ready to make a difference? Choose to work for one of the most trusted companies in Kansas. Why Join Us? Family Comes First : Total rewards package that promotes the idea of family first for all employees; including paid time off and family first leave. Professional Growth Opportunities: Advance your career with ongoing training and development programs both through our internal Blue University and external opportunities. Dynamic Work Environment: Collaborate with a team of passionate and driven individuals. Stability: 80 years of commitment, compassion, and community Compensation $20.96- $26.20 Non- Exempt 11 Blue Cross and Blue Shield of Kansas offers excellent competitive compensation with the goal of retaining and growing talented team members. The compensation range for this role is a good faith estimate, it is estimated based on what a successful candidate might be paid. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive wages that align with the individual's skills, education, experience, and training.

Requirements

Maintains discretion and confidentiality in relationships with leadership and staff.
Uses clear and effective verbal communications skills and provides technical guidance when required on expressing ideas, requesting actions and formulating plans.
Supports business processes by understanding and effectively using standard office equipment while providing technical guidance as needed.
Works with guidance to plan, organize, prioritize, and oversee activities to efficiently meet business objectives.
Works with guidance to review and create relevant, effective reports.
High school diploma or equivalent; associate or bachelor’s degree preferred.
Previous administrative experience preferred; experience supporting leadership in a corporate environment preferred.
Proficiency with basic data analysis and presentation for leadership review preferred.
Familiarity with IT ticketing or workflow systems (e.g., ServiceNow, Workday requisitions) to support software requests and procurement preferred.

Responsibilities

Respond to routine requests using form letters or emails and to more unusual requests by editing templates to create customized responses.
Produce, update and provide best practice support on MS documents, databases and other departmental systems to support the work of leadership. Tasks could include purchasing materials, entering budgetary information, time and expense recording and similar.
Schedule appointments, plan for meetings and conferences, and organize travel plans following detailed instructions to facilitate business meetings.
Develop working knowledge of the organization's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.
Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.
Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.
Plans and prioritizes work to meet commitments aligned with organizational goals. For example, gains a clear understanding of the main tasks needed to complete work in the right sequence.
Uses clear and effective communication skills and supports business processes.