IT Admin Support & AI Enablement Specialist

LANTRONIX•Irvine, CA

About The Position

We are seeking a hands-on IT Systems Administration & AI Enablement Specialist to accelerate adoption of AI tools and modern business applications across the organization. This role sits at the intersection of IT, business operations, and AI, and is focused on helping teams work smarter, faster, and more effectively using tomorrow’s tools. This is an ideal role for a self-starter who is naturally curious, forward-thinking, and driven to bring AI into real-world workflows. We are looking for someone who sees where technology is going and is eager to help others get there.

Requirements

Bachelor’s degree in IT, business systems, computer science, or a related field, or equivalent practical, hands-on experience
Minimum 2 years of experience in IT support, systems administration, business applications, or technical problem-solving
Working knowledge of Microsoft O365, operating systems, basic networking, and foundational cybersecurity concepts
Demonstrated interest in or hands-on exposure to AI tools (e.g., ChatGPT, copilots, automation tools)
Strong problem-solving skills with clear written and verbal communication abilities
Comfortable supporting and working with non-technical users

Nice To Haves

3–5 years of experience in IT systems administration, business systems support, or a related role
Hands-on experience helping users or teams adopt new tools, systems, or workflows
Familiarity with AI-enabled workflows, automation tools, or prompt-based productivity tools
Exposure to scripting, automation, or workflow optimization tools (helpful but not required)
Highly curious and proactive; enjoys experimenting, learning quickly, and figuring things out independently
Forward-thinking mindset with a strong belief in AI-driven workflows and their practical application in real-world business settings
Ability to simplify complex technical concepts into practical, usable solutions
Collaborative, team-oriented approach with a strong customer-service mindset

Responsibilities

Introduce and scale AI tools (enterprise AI, agentic search, developer tools, etc.) across teams
Identify practical, high-impact use cases and drive day-to-day adoption
Guide teams on prompt design and AI-assisted workflows
Identify, test and evaluate new AI tools
Apply AI to areas such as reporting, analysis, cybersecurity, and business operations
Identify inefficiencies and improve workflows using software and automation
Help teams move from manual processes to AI-assisted workflows
Bridge business needs with practical technical solutions
Promote scalable tools and best practices across teams
Create simple, useful documentation and guides
Support configuration and usage of key business systems (Office Platforms, Cybersecurity Tools, Administration and Support tools)
Assist with system installations, updates, testing, and rollouts
Ensure system uptime, cybersecurity, regulatory compliance, and data consistency
Provide support for business applications (Microsoft O365, ERP, CRM, PLM, VPN, endpoint security)
Troubleshoot issues and deliver clear, practical solutions